Compare 20NINE CRM and Intercom Comparison
20NINE CRM An alternative to cumbersome CRM for small businesses. Manage clients, sales, communication & documents from the mobile and computer! Find out more Try 20NINE CRM	Intercom Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support. Find out more Try Intercom
Try 20NINE CRM	Try Intercom

20NINE CRM

An alternative to cumbersome CRM for small businesses. Manage clients, sales, communication & documents from the mobile and computer!

Get it all in one App! Clients, communication, e-signing, document management, sales & invoicing. 

Connect 20NINE as a small business CRM to other applications like Office 365, Fortnox, LinkedIn, Teams, Mailchimp, WordPress, Dropbox and Google Workspace.

Activity board for deals – Gives control of your daily, weekly, monthly actions – Gives both the short-term and long-term focus in the same view – Gives better focus on the next action in each business process – Gives a better overview over your different processes – Gives access to easy to use CRM logic
A shared phonebook See who is calling even if the person is not in your own phone book. 20NINE collects your colleagues’ contacts from the phone and shows the name, type of contact and the company of the caller.
Like a digital Swiss army knife Connect 20NINE as a small business CRM to other applications like Office 365, Fortnox, LinkedIn, Teams, Mailchimp, WordPress, Dropbox and Google Workspace.
Work smarter not harder Use document templates and E-Signing directly from your mobile phone with a mobile small business CRM.
Send personalised mass emails Send and track personal mass emails in real-time from 20NINE with your Office 365 or Gmail account. Automatic tracking of who opened and clicked on links helps you create warm call lists in no time. You can also catch new leads from your website with the plugin for WordPress.

Intercom

Intercom is a comprehensive customer communication platform that helps businesses connect with their customers in a more meaningful way. It provides a suite of tools that enable businesses to communicate with customers in real-time, build relationships, and increase customer engagement.

Intercom is designed to help businesses of all sizes, from small startups to large enterprises, to better understand their customers and provide them with the best possible customer experience.

Key Benefits and Features

Intercom offers a range of features that help businesses communicate with their customers in a more effective and efficient way. These features include:

• Real-time messaging: Intercom enables businesses to communicate with customers in real-time, allowing them to respond quickly to customer inquiries and provide timely support.
• Customer segmentation: Intercom allows businesses to segment their customers based on their behavior, preferences, and other criteria, allowing them to target their communications more effectively.
• Analytics and insights: Intercom provides businesses with detailed analytics and insights into their customers, allowing them to better understand their customers and optimize their customer experience.
• Integrations: Intercom integrates with a range of third-party services, allowing businesses to extend the functionality of their customer communication platform.

Who Should Use Intercom?

Intercom is designed to help businesses of all sizes, from small startups to large enterprises, to better understand their customers and provide them with the best possible customer experience. It is particularly well-suited for businesses that need to communicate with their customers in real-time, segment their customers, and gain insights into their customers’ behavior.

How Does Intercom Compare to Its Competitors?

Intercom is a comprehensive customer communication platform that offers a range of features and benefits that are not available in other customer communication platforms. It is designed to help businesses of all sizes to better understand their customers and provide them with the best possible customer experience.

Intercom is also more affordable than many of its competitors, making it an attractive option for businesses on a budget.