Compare AskNicely and GetFeedback
AskNicely provides a platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth. Find out more
The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most. Find out more
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Keep up to date about Customer Satisfaction (CSAT) offers like AskNicelyPrivacy
Connect real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework.
Start conversations, not interrogations
Automatically collect customer feedback directly after they receive service with customizable surveys that customers love.
Super flexible, always nice
Get feedback via email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score.
Share feedback where your teams will see it
Publish customer feedback in real-time to the right screen for each role including TV, mobile app, Powerpoint and Slack plus integrations with 40+ CRM platforms including Salesforce.
Get the agility needed to build better experiences across the customer journey.
Launch in minutes, scale in days
Access survey templates for NPS ®, CES, CSAT, Digital and Purchase Experience, and more