Compare AskNicely and Kustomer Comparison
AskNicely AskNicely provides a platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth. Find out more Get it now	Kustomer With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations. Find out more Get it now
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AskNicely

Connect real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework.

Start conversations, not interrogations Automatically collect customer feedback directly after they receive service with customizable surveys that customers love.
Super flexible, always nice Get feedback via email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score.
Share feedback where your teams will see it Publish customer feedback in real-time to the right screen for each role including TV, mobile app, Powerpoint and Slack plus integrations with 40+ CRM platforms including Salesforce.

Kustomer

Kustomer is a comprehensive customer service platform that helps businesses provide better customer service and support. It offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience.

Kustomer is designed to be easy to use and integrate with existing customer service systems. It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

• Unified customer view: Kustomer provides a unified view of customer interactions, allowing businesses to quickly access customer information and provide better customer service.
• Automation: Kustomer offers automation tools to help businesses streamline customer service processes and reduce manual work.
• Integrations: Kustomer integrates with a range of third-party applications, allowing businesses to easily integrate customer service processes with existing systems.
• Analytics: Kustomer provides analytics tools to help businesses track customer service performance and identify areas for improvement.

Who Should Use Kustomer?

Kustomer is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage customer interactions, automate customer service processes, and provide a better customer experience.

How Does Kustomer Compare to Its Competitors?

Kustomer is a comprehensive customer service platform that offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience. It is easy to use and integrates with existing customer service systems.

Compared to its competitors, Kustomer offers a more comprehensive set of features and tools, making it a great choice for businesses looking for a comprehensive customer service platform.

Help & Support

What is Kustomer?

Kustomer is a customer service platform that helps businesses provide better customer service experiences.

What features does Kustomer offer?

Kustomer offers a range of features, including customer profiles, automated workflows, customer segmentation, and more.

How does Kustomer help businesses?

Kustomer helps businesses provide better customer service experiences by streamlining customer service processes, automating workflows, and providing customer insights.

What platforms does Kustomer support?

Kustomer supports a range of platforms, including web, mobile, and social media.

Does Kustomer offer integrations?

Yes, Kustomer offers a range of integrations with other customer service and business tools.

Does Kustomer offer customer support?

Yes, Kustomer offers customer support via email, phone, and live chat.