Compare AskNicely and Kustomer Comparison
AskNicely AskNicely provides a platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth. Find out more Try AskNicely	Kustomer With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations. Find out more Try Kustomer
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AskNicely

Connect real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework.

Start conversations, not interrogations Automatically collect customer feedback directly after they receive service with customizable surveys that customers love.
Super flexible, always nice Get feedback via email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score.
Share feedback where your teams will see it Publish customer feedback in real-time to the right screen for each role including TV, mobile app, Powerpoint and Slack plus integrations with 40+ CRM platforms including Salesforce.

Help & Support

Is AskNicely easy to use?

Yes, AskNicely is designed to be user-friendly and easy to set up and use.

How much does AskNicely cost?

We cannot provide pricing information as per the instructions given.

What is AskNicely?

AskNicely is a customer feedback and survey platform that helps businesses to measure customer satisfaction and improve customer experience.

What features does AskNicely offer?

AskNicely offers features such as NPS surveys, real-time feedback, automated workflows, reporting and analytics, integrations with other tools, and more.

How does AskNicely help businesses improve customer experience?

AskNicely helps businesses to identify areas where they need to improve, track customer satisfaction over time, and take action to address customer issues and feedback.

What types of businesses use AskNicely?

AskNicely is used by businesses of all sizes across various industries, including retail, hospitality, healthcare, finance, and more.

What is NPS?

NPS stands for Net Promoter Score, which is a customer loyalty metric that measures the likelihood of customers to recommend a business to others.

Can AskNicely integrate with other tools?

Yes, AskNicely offers integrations with various tools such as Salesforce, HubSpot, Slack, Zapier, and more.

Kustomer

Kustomer is a comprehensive customer service platform that helps businesses provide better customer service and support. It offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience.

Kustomer is designed to be easy to use and integrate with existing customer service systems. It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

• Unified customer view: Kustomer provides a unified view of customer interactions, allowing businesses to quickly access customer information and provide better customer service.
• Automation: Kustomer offers automation tools to help businesses streamline customer service processes and reduce manual work.
• Integrations: Kustomer integrates with a range of third-party applications, allowing businesses to easily integrate customer service processes with existing systems.
• Analytics: Kustomer provides analytics tools to help businesses track customer service performance and identify areas for improvement.

Who Should Use Kustomer?

Kustomer is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage customer interactions, automate customer service processes, and provide a better customer experience.

How Does Kustomer Compare to Its Competitors?

Kustomer is a comprehensive customer service platform that offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience. It is easy to use and integrates with existing customer service systems.

Compared to its competitors, Kustomer offers a more comprehensive set of features and tools, making it a great choice for businesses looking for a comprehensive customer service platform.

Help & Support

What is Kustomer?

Kustomer is a customer service platform that helps businesses provide better customer service experiences.

What features does Kustomer offer?

Kustomer offers a range of features, including customer profiles, automated workflows, customer segmentation, and more.

How does Kustomer help businesses?

Kustomer helps businesses provide better customer service experiences by streamlining customer service processes, automating workflows, and providing customer insights.

What platforms does Kustomer support?

Kustomer supports a range of platforms, including web, mobile, and social media.

Does Kustomer offer integrations?

Yes, Kustomer offers a range of integrations with other customer service and business tools.

Does Kustomer offer customer support?

Yes, Kustomer offers customer support via email, phone, and live chat.