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Compare Capsule and Customer.io

Comparison

Capsule Logo

Capsule

Build stronger customer relationships, make more sales and save time. Find out more
Try Capsule
Customer.io Logo

Customer.io

Customer.io is an automated messaging platform for tech-savvy marketers who want more control and flexibility to craft and send data-driven emails, push notifications, and SMS messages. Find out more
Try Customer.io
Try CapsuleTry Customer.io
Why you should consider it
  • CapsuleCRM has a 98% customer satisfaction rating
  • CapsuleCRM has been featured in the Wall Street Journal, Forbes, and The Guardian
  • CapsuleCRM has over 200,000 users in over 100 countries
  • 4100+ companies trust their messages to Customer.io
What are the benefits?
  • Customizable
  • Easy Setup
  • Secure Storage
  • User Friendly
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Contact Centre Teams
  • Customer Service Managers
  • Customer Support Teams
  • Sales and Marketing Teams
  • Sales Managers
  • Sales Representatives
  • Account Managers
  • B2B Sales Specialists
  • Brand Managers
  • Managers and Leaders
  • Cloud Architects
  • Content Marketing Managers
  • Contact Centre Teams
  • Customer Service Managers
  • Design Agencies
  • Digital Marketing Managers
  • Hotel Managers
  • Hotel Receptionists
  • Technology Providers and Consultants
  • Marketing Agencies
  • Marketing Communications Managers
  • Marketing Managers
  • Marketing Specialists
  • Operations Managers
  • Product Managers
  • Resellers and wholesale
  • Retail Businesses
  • Sales and Marketing Teams
  • Sales Managers
  • Small Business Owners
  • Startup Companies
  • Leisure, Travel & Tourism Industry
  • Travel Agents
  • UX Designers
Features

Contact Centre Teams

Capsule

Build stronger customer relationships, make more sales and save time.

Help & Support

What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.

Customer.io

Customer.io is an automated messaging platform for tech-savvy marketers who want more control and flexibility to craft and send data-driven emails, push notifications, and SMS messages.

Learn from your customers

Check-in with your users and ask for feedback regularly. Find out where they need more support and prioritize it.

Purchase more products

Leverage users’ shopping patterns and trigger campaigns when they enter a data-driven segment or perform a specific event in your app or on your site.

Re-engage Customers

Automatically trigger a drip campaign when users meet segment conditions such as inactive or canceled. 

Motivate users to purchase more

Show users what they need. Use a specific set of data in your message and automatically display relevant content.

Onboard new users

Keep your product or service top-of-mind, and send your first onboarding email within the hour of users signing up.

Welcome series

Introduce your brand with a series of welcome emails. A/b test your strategy and uncover which messages perform the best.

Renewal

Increase your subscription renewal rate by reminding your subscribers their renewal date is approaching and what they can expect with the membership. Now’s the time to boast about what your product or service has to offer!

Use rewards to nurture customers

Reward users for opening and using your app. Send exclusive offers when they use the app at least 5 times a month.
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