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Compare Capsule and Intercom

Comparison

Capsule Logo

Capsule

Build stronger customer relationships, make more sales and save time. Find out more
Try Capsule
Intercom Logo

Intercom

Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support. Find out more
Try Intercom
Try CapsuleTry Intercom
Why you should consider it
  • CapsuleCRM has a 98% customer satisfaction rating
  • CapsuleCRM has been featured in the Wall Street Journal, Forbes, and The Guardian
  • CapsuleCRM has over 200,000 users in over 100 countries
  • Intercom has been used to generate over $1 billion in revenue
  • Intercom has been used to send over 1 billion messages
  • Intercom has over 30,000 paying customers
What are the benefits?
  • Customizable
  • Easy Setup
  • Secure Storage
  • User Friendly
  • Customizable UI
  • Easy Setup
  • Integration Options
  • Real-Time Support
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
  • Costs
  • Integrations
  • Limitations
  • Support
Who is it for?
  • Contact Centre Teams
  • Customer Service Managers
  • Customer Support Teams
  • Sales and Marketing Teams
  • Sales Managers
  • Sales Representatives
  • IT Professionals
  • Small Business Owners
  • Web Developers
  • Web Developers
Features

Contact Centre Teams

Capsule

Build stronger customer relationships, make more sales and save time.

Help & Support

What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.

Intercom

Intercom is a comprehensive customer communication platform that helps businesses connect with their customers in a more meaningful way. It provides a suite of tools that enable businesses to communicate with customers in real-time, build relationships, and increase customer engagement.

Intercom is designed to help businesses of all sizes, from small startups to large enterprises, to better understand their customers and provide them with the best possible customer experience.

Key Benefits and Features

Intercom offers a range of features that help businesses communicate with their customers in a more effective and efficient way. These features include:

Who Should Use Intercom?

Intercom is designed to help businesses of all sizes, from small startups to large enterprises, to better understand their customers and provide them with the best possible customer experience. It is particularly well-suited for businesses that need to communicate with their customers in real-time, segment their customers, and gain insights into their customers’ behavior.

How Does Intercom Compare to Its Competitors?

Intercom is a comprehensive customer communication platform that offers a range of features and benefits that are not available in other customer communication platforms. It is designed to help businesses of all sizes to better understand their customers and provide them with the best possible customer experience.

Intercom is also more affordable than many of its competitors, making it an attractive option for businesses on a budget.
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