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Compare Capsule and Kustomer

Comparison

Capsule Logo

Capsule

Build stronger customer relationships, make more sales and save time. Find out more
Try Capsule
Kustomer Logo

Kustomer

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations. Find out more
Try Kustomer
Try CapsuleTry Kustomer
Why you should consider it
  • CapsuleCRM has a 98% customer satisfaction rating
  • CapsuleCRM has been featured in the Wall Street Journal, Forbes, and The Guardian
  • CapsuleCRM has over 200,000 users in over 100 countries
  • Kustomer has been awarded the 2019 Gartner Peer Insights Customers' Choice for CRM Customer Service and Support
  • Kustomer has been featured in publications such as Forbes, TechCrunch, and The Wall Street Journal
  • Kustomer has been used by over 500 companies, including Fortune 500 companies
What are the benefits?
  • Customizable
  • Easy Setup
  • Secure Storage
  • User Friendly
  • Easy Setup
  • Integrated CRM
  • Real-Time Support
  • Robust Analytics
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Contact Centre Teams
  • Customer Service Managers
  • Customer Support Teams
  • Sales and Marketing Teams
  • Sales Managers
  • Sales Representatives
  • Customer Service Representatives
  • Data Analysts
  • Marketing Professionals
  • Product Managers
  • Sales Professionals
  • Small Business Owners
Features

Contact Centre Teams

Capsule

Build stronger customer relationships, make more sales and save time.

Help & Support

What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.

Kustomer

Kustomer is a comprehensive customer service platform that helps businesses provide better customer service and support. It offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience.

Kustomer is designed to be easy to use and integrate with existing customer service systems. It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Who Should Use Kustomer?

Kustomer is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage customer interactions, automate customer service processes, and provide a better customer experience.

How Does Kustomer Compare to Its Competitors?

Kustomer is a comprehensive customer service platform that offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience. It is easy to use and integrates with existing customer service systems.

Compared to its competitors, Kustomer offers a more comprehensive set of features and tools, making it a great choice for businesses looking for a comprehensive customer service platform.

Help & Support

What is Kustomer?
Kustomer is a customer service platform that helps businesses provide better customer service experiences.
What features does Kustomer offer?
Kustomer offers a range of features, including customer profiles, automated workflows, customer segmentation, and more.
How does Kustomer help businesses?
Kustomer helps businesses provide better customer service experiences by streamlining customer service processes, automating workflows, and providing customer insights.
What platforms does Kustomer support?
Kustomer supports a range of platforms, including web, mobile, and social media.
Does Kustomer offer integrations?
Yes, Kustomer offers a range of integrations with other customer service and business tools.
Does Kustomer offer customer support?
Yes, Kustomer offers customer support via email, phone, and live chat.
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