Compare Capsule and Promoter.io

Comparison

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Capsule

Build stronger customer relationships, make more sales and save time. Find out more

Promoter.io

Promoter.io is a customer feedback platform that helps businesses measure customer satisfaction, identify promoters and detractors, and take action to improve customer experience. It provides insights to help businesses understand customer sentiment and make data-driven decisions. Find out more
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Why you should consider it
  • CapsuleCRM has a 98% customer satisfaction rating
  • CapsuleCRM has been featured in the Wall Street Journal, Forbes, and The Guardian
  • CapsuleCRM has over 200,000 users in over 100 countries
What are the benefits?
  • Customizable
  • Easy Setup
  • Secure Storage
  • User Friendly
  • Easy Setup
  • Real-Time Insights
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
  • Complexity
  • Costly
  • Limited Features
  • Time-Consuming
Who is it for?
  • Contact Centre Teams
  • Customer Service Managers
  • Customer Support Teams
  • Sales and Marketing Teams
  • Sales Managers
  • Sales Representatives
  • Content Creators
  • Customer Service Representatives
  • Marketing Professionals
  • Product Managers
  • Sales Teams
  • Small Business Owners
Features

Contact Centre Teams

Capsule

Build stronger customer relationships, make more sales and save time.

Help & Support

What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.

Promoter.io

Promoter.io: A Comprehensive Customer Feedback Platform


Promoter.io is a comprehensive customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

It is designed to help businesses understand their customers better, improve customer experience, and increase customer loyalty.

Promoter.io is ideal for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

How Promoter.io Compares to Competitors


Promoter.io stands out from its competitors by offering a comprehensive customer feedback platform that is easy to use and highly customizable.

It also offers powerful analytics and reporting capabilities, as well as integration with other customer feedback platforms.

Additionally, Promoter.io is more affordable than many of its competitors, making it an attractive option for businesses of all sizes.

Help & Support

What is Promoter.io?
Promoter.io is a customer feedback platform that helps you measure and improve customer experience.
What features does Promoter.io offer?
Promoter.io offers a range of features including customer feedback surveys, customer segmentation, customer insights, and more.
What is Promoter.io?
Promoter.io is a customer feedback platform that helps you measure and improve customer experience.
How does Promoter.io help me measure customer experience?
Promoter.io helps you measure customer experience by collecting customer feedback and providing insights into customer sentiment and behavior.
What features does Promoter.io offer?
Promoter.io offers a range of features including customer feedback surveys, customer segmentation, customer insights, and more.
How does Promoter.io help me improve customer experience?
Promoter.io helps you improve customer experience by providing insights into customer sentiment and behavior, and helping you identify areas for improvement.
How does Promoter.io help me measure customer experience?
Promoter.io helps you measure customer experience by collecting customer feedback and providing insights into customer sentiment and behavior.
What types of customer feedback does Promoter.io collect?
Promoter.io collects customer feedback through surveys, customer interviews, and other methods.
How does Promoter.io help me improve customer experience?
Promoter.io helps you improve customer experience by providing insights into customer sentiment and behavior, and helping you identify areas for improvement.
What types of customer insights does Promoter.io provide?
Promoter.io provides insights into customer sentiment, customer behavior, customer preferences, and more.
What types of customer feedback does Promoter.io collect?
Promoter.io collects customer feedback through surveys, customer interviews, and other methods.
How does Promoter.io help me segment my customers?
Promoter.io helps you segment your customers by providing insights into customer sentiment and behavior, and helping you identify customer segments.
What types of customer insights does Promoter.io provide?
Promoter.io provides insights into customer sentiment, customer behavior, customer preferences, and more.
How does Promoter.io help me segment my customers?
Promoter.io helps you segment your customers by providing insights into customer sentiment and behavior, and helping you identify customer segments.

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