Compare Capsule and SugarCRM

Comparison

Capsule Logo

Capsule

Build stronger customer relationships, make more sales and save time. Find out more
SugarCRM Logo

SugarCRM

Sugar helps business create customers for life with the world's most intelligent CRM platform. With SugarCRM, you let the platform do the work. Get a demo today! Find out more
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Why you should get started
  • CapsuleCRM has a 98% customer satisfaction rating
  • CapsuleCRM has been featured in the Wall Street Journal, Forbes, and The Guardian
  • CapsuleCRM has over 200,000 users in over 100 countries
  • SugarCRM Has Been Named a Leader in the Forrester Wave for Sales Force Automation
  • SugarCRM Has Been Recognized as a Leader in Gartner's Magic Quadrant for CRM Customer Engagement Centers
  • SugarCRM Has Over 2 Million Users Worldwide
What are the benefits?
  • Customizable
  • Easy Setup
  • Secure Storage
  • User Friendly
  • Easy Setup
  • Flexible Pricing
  • Highly Customizable
  • User Friendly
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
  • Cost
  • Integration
  • Security
  • Support
Who is it for?
  • Contact Centre Teams
  • Customer Service Managers
  • Customer Support Teams
  • Sales and Marketing Teams
  • Sales Managers
  • Sales Representatives
  • Customer Service Representatives
  • IT Professionals
  • Marketing Professionals
  • Project Managers
  • Sales Teams
  • Small Business Owners
Features

Contact Centre Teams

Capsule

Build stronger customer relationships, make more sales and save time.

Help & Support

What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What is Capsule CRM?
Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
What features does Capsule CRM offer?
Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
How secure is Capsule CRM?
Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer mobile apps?
Yes, Capsule CRM offers mobile apps for both iOS and Android devices.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.
Does Capsule CRM integrate with other software?
Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.
Does Capsule CRM offer customer support?
Yes, Capsule CRM offers customer support via email and phone.

SugarCRM

SugarCRM is a comprehensive customer relationship management (CRM) solution that helps businesses of all sizes to better manage their customer relationships.

It provides a range of features and tools to help businesses streamline their customer interactions, from sales and marketing to customer service and support.

SugarCRM is designed to be easy to use and customize, and it integrates with a variety of third-party applications.

Who Should Use SugarCRM?

SugarCRM is ideal for businesses of all sizes that need to manage customer relationships.

It is especially useful for businesses that need to track customer interactions, manage customer data, and automate customer service and support.

Key Benefits and Features

How Does SugarCRM Compare to Its Competitors?

SugarCRM is a comprehensive CRM solution that offers a range of features and tools to help businesses manage their customer relationships.

It is easy to use and customize, and it integrates with a variety of third-party applications. Compared to its competitors, SugarCRM is a cost-effective solution that offers a wide range of features and tools.

Help & Support

What types of businesses use SugarCRM?
SugarCRM is used by businesses of all sizes, from small businesses to large enterprises, across a variety of industries.
What features does SugarCRM offer?
SugarCRM offers a variety of features, including customer relationship management, sales force automation, marketing automation, customer service, and analytics.
What platforms does SugarCRM support?
SugarCRM supports Windows, Mac, Linux, iOS, and Android platforms.
Does SugarCRM offer a free trial?
Yes, SugarCRM offers a free 30-day trial of its software.
Does SugarCRM offer training and support?
Yes, SugarCRM offers a variety of training and support options, including online tutorials, webinars, and customer support.
What is SugarCRM?
SugarCRM is a customer relationship management (CRM) platform that helps businesses of all sizes manage customer relationships, sales, marketing, and support activities.

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