Compare Creately and Help Scout

Comparison

Creately Logo

Creately

Creately is the world's 1st work management platform that runs on a smart visual canvas.  Find out more

Help Scout

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications. Find out more
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Why you should get it now
  • Trusted by over 8 Million people and 1000s of teams
  • Helpscout has a 98% customer satisfaction rating.
  • Helpscout has a 98% customer satisfaction rating.
  • Helpscout has helped over 10,000 businesses improve their customer service.
  • Helpscout has helped over 10,000 businesses improve their customer service.
  • Helpscout has saved customers over $100 million in customer service costs.
  • Helpscout has saved customers over $100 million in customer service costs.
What are the benefits?
  • Easy Setup
  • Great Support
  • Powerful Tools
  • User Friendly
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Managers and Leaders
  • Cloud Architects
  • Technology Providers and Consultants
  • Office Managers
  • Operations Managers
  • Project Managers
  • Small Business Owners
  • Agencies
  • Bloggers
  • Developers
  • eCommerce Stores
  • Freelancers
  • Marketers
  • Small Business Owners
  • Startups
Features

Managers and Leaders

Creately

Creately is the world's 1st work management platform that runs on a smart visual canvas. 

Visual Tools That Get Things Done

Not just pretty pictures. Data-linked visual apps to streamline all your efforts.

With Creately, you get intelligent diagramming and powerful whiteboard collaboration keeps everyone on the same page.

Also includes Business Process Modeling Notation

Business Process Modeling Notation (BPMN) is a graphical representation for specifying business processes in a workflow. It is a standardised notation that is used to visually represent the flow of activities and tasks that make up a process.

BPMN Flows

BPMN is used to document and communicate business processes in a way that is easy to understand and can be used to improve process efficiency. BPMN diagrams are used to model the flow of activities and tasks in a business process, and can be used to identify potential areas for improvement.

BPMN provides a number of benefits, including:


Help Scout

Help Scout is a comprehensive customer service platform that helps businesses provide better customer service. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.

Help Scout is ideal for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Help Scout offers a range of features and benefits to help businesses provide better customer service. These include:

How Help Scout Compares to Competitors

Help Scout is a comprehensive customer service platform that offers a range of features and benefits. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.

Help Scout is competitively priced and offers a range of features and benefits that are comparable to other customer service platforms.

Help & Support

What is Help Scout?
Help Scout is a customer service software and help desk platform that helps you provide great customer service and support.
What features does Help Scout offer?
Help Scout offers a range of features, including shared inboxes, customer profiles, automated workflows, and more.
How does Help Scout help my team?
Help Scout helps your team provide better customer service and support by streamlining communication, automating workflows, and providing customer insights.
How secure is Help Scout?
Help Scout is built with security in mind. All data is encrypted in transit and at rest, and we use industry-standard security protocols to protect your data.
Does Help Scout integrate with other tools?
Yes, Help Scout integrates with a range of tools, including Salesforce, Zendesk, Slack, and more.
Does Help Scout offer a mobile app?
Yes, Help Scout offers a mobile app for iOS and Android devices.

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