Compare Freshsales and PipeDrive Comparison
Freshsales Personalize engagement, shorten your sales cycle, and grow your business with Freshsales. Find out more Try Freshsales	PipeDrive Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business. Find out more Try PipeDrive
Try Freshsales	Try PipeDrive

Freshsales

Accelerate your revenue with context-driven sales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

Close deals faster with a 360° view of your customers

Get a complete view of your customer’s interactions to deliver personalized experiences. Leverage data to drive revenue.

Improve seller effectiveness by streamlining  your sales process

Have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork.

Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a solution that is easy to implement, and easier to use. Increase adoption, reduce costs, and boost morale.

Focus on the best leads. Generate more opportunities.

Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.

• Use AI-powered Chatbots to chat with visitors in real-time 
• Capture visitor information with customizable Web Forms 
• Understand visitor intent. Track page visits and actions on your site.

Have conversations with context. Shorten your sales cycle.

Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.

• Understand interest and engagement levels with the Activity Timeline
• Focus on the best opportunities with Predictive Contact Scoring
• Communicate seamlessly across channels - Phone, Email, Chat, SMS

Drive deals to closure, faster. Improve sales conversions with AI-powered insights.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue.

• Find the best deals to close with AI-based Deal Insights
• Collaborate across teams in real-time with Slack Integration
• Improve revenue predictability with Dynamic Forecasting

Grow customer value with integrated sales and support.

Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.

• Bring sales and support functionalities together with the Freshdesk Integration
• Understand your customers inside-out with a 360° customer view
• Upsell and cross-sell to your customer base with automated sales campaigns

Help & Support

What is Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is a customer relationship management software designed to help businesses manage their sales processes efficiently. It offers a range of features such as lead management, contact management, deal management, email tracking, and more.

What are the key features of Freshworks CRM Sales Cloud?

Some of the key features of Freshworks CRM Sales Cloud include lead management, contact management, deal management, email tracking, appointment scheduling, call recording, and more.

How does Freshworks CRM Sales Cloud help businesses?

Freshworks CRM Sales Cloud helps businesses streamline their sales processes, manage customer interactions more effectively, and improve their overall sales performance. It provides businesses with a 360-degree view of their customers, enabling them to make data-driven decisions and improve customer engagement.

Can Freshworks CRM Sales Cloud be integrated with other tools?

Yes, Freshworks CRM Sales Cloud can be integrated with a range of third-party tools such as marketing automation software, accounting software, and more. It also offers a range of APIs that allow businesses to build custom integrations.

Is Freshworks CRM Sales Cloud easy to use?

Yes, Freshworks CRM Sales Cloud is designed to be user-friendly and easy to use. It has a simple and intuitive interface, and its features are easy to navigate and use.

What kind of businesses can benefit from Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is suitable for businesses of all sizes and industries, including startups, SMBs, and large enterprises. It is particularly useful for businesses that want to improve their sales processes and customer engagement.

What kind of customer support does Freshworks CRM Sales Cloud offer?

Freshworks CRM Sales Cloud offers a range of customer support options, including email support, phone support, and live chat support. It also has a comprehensive knowledge base and community forum where users can find answers to common questions.

PipeDrive

Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business.

Pipedrive is a customer relationship management (CRM) software designed to help small business teams manage their sales pipeline. It offers a range of features to help teams stay organised and close more deals.

Here are 10 ways small businesses might benefit using PipeDrive:

• Organised sales pipeline: PipeDrive provides an easy-to-use interface to help teams keep track of their sales pipeline and prioritize tasks.
• Real-time data: PipeDrive provides real-time data on sales performance, allowing teams to make informed decisions quickly.
• Automation: PipeDrive automates many of the tedious tasks associated with sales, such as follow-up emails and reminders.
• Integrations: PipeDrive integrates with a range of third-party applications, such as email marketing and accounting software.
• Analytics: PipeDrive provides detailed analytics to help teams track their performance and identify areas for improvement.
• Collaboration: PipeDrive allows teams to collaborate on deals and share information in real-time.
• Customization: PipeDrive allows teams to customize their sales pipeline to fit their specific needs.
• Mobile access: PipeDrive offers a mobile app, allowing teams to access their data on the go.
• Customer support: PipeDrive provides customer support to help teams get the most out of the software.
• Affordable pricing: PipeDrive offers affordable pricing plans for small business teams.

PipeDrive is a great tool for small business teams looking to streamline their sales process. It can be used by a variety of organisations, including:

• Retailers
• Marketing agencies
• Consultants
• Software companies
• Real estate agents
• Recruitment agencies
• Manufacturers
• Freelancers

Set up your pipeline Create the stages of your sales funnel or use an existing template. Add your deals or import them automatically from a spreadsheet or CRM.
Track progress Get automatic alerts and reminders to keep deals on track. Sales forecasts update every time you move a deal down the funnel.
Automate growth Review analytics and use AI technology to help you identify opportunities to close more sales. Automate routine tasks and admin work.

Help & Support

What is Pipedrive?

Pipedrive is a sales CRM and pipeline management software that helps you to stay organized and focus on actions that matter.

What features does Pipedrive offer?

Pipedrive offers a range of features including contact management, deal tracking, task automation, reporting, and more.

How does Pipedrive help me close more deals?

Pipedrive helps you to stay organized and focused on the actions that matter most. It also provides insights into your sales process, so you can identify areas for improvement and close more deals.

What platforms does Pipedrive support?

Pipedrive is available on web, iOS, and Android platforms.

Does Pipedrive offer a free trial?

Yes, Pipedrive offers a 14-day free trial.

Does Pipedrive integrate with other software?

Yes, Pipedrive integrates with a range of other software, including Gmail, Outlook, Zapier, and more.