Compare Freshservice and TeamSupport

Comparison

Freshservice Logo

Freshservice

Get started now with our intuitive, right-sized service management solution. Find out more

TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business. Find out more
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Why you should start trial
  • TeamSupport's Customers Have Experienced a 20% Increase in Customer Satisfaction
  • TeamSupport's Customers Have Experienced a 30% Reduction in Support Costs
  • TeamSupport's Customers Have Seen a 25% Increase in First Contact Resolution
What are the benefits?
  • Customizable Interface
  • Easy Setup
  • Integrated Analytics
  • Real-Time Support
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Managers and Leaders
  • Contact Centre Teams
  • Technology Providers and Consultants
  • Customer Service Representatives
  • Help Desk Technicians
  • Product Managers
  • Quality Assurance Engineers
  • Software Developers
  • Technical Support Specialists
Features

Managers and Leaders

Freshservice

See how you can right-size your IT service management quickly and effectively.

IT Service Management


TeamSupport

TeamSupport is a comprehensive customer support software designed to help businesses manage customer service inquiries and issues.

It provides a range of features and tools to help businesses streamline their customer service operations, including ticketing, knowledge base, customer feedback, and analytics.

It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Who Should Use TeamSupport?

TeamSupport is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage a large volume of customer inquiries and issues.

How Does TeamSupport Compare to Its Competitors?

TeamSupport is one of the most comprehensive customer support software solutions on the market. It offers a range of features and tools to help businesses streamline their customer service operations.

It is also highly customizable and can be tailored to meet the specific needs of any business. In comparison to its competitors, TeamSupport is more affordable and offers more features and tools.

Help & Support

What is TeamSupport?
TeamSupport is a customer support software designed to help teams collaborate and provide better customer service.
What features does TeamSupport offer?
TeamSupport offers a range of features including ticketing, customer service automation, customer feedback, knowledge base, and more.
How does TeamSupport help teams collaborate?
TeamSupport helps teams collaborate by providing a centralized platform for customer service, allowing teams to easily share information and work together to provide better customer service.
What type of customer service automation does TeamSupport offer?
TeamSupport offers a range of customer service automation features including automated ticket routing, automated ticket assignment, and automated customer feedback.
Does TeamSupport offer a mobile app?
Yes, TeamSupport offers a mobile app for iOS and Android devices, allowing users to access their customer service data on the go.
Does TeamSupport offer a free trial?
Yes, TeamSupport offers a free 14-day trial, allowing users to test out the software before committing to a subscription.

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