Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free. Find out more
Best-in-class customer and employee engagement - a software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.
With Freshworks CRM, powered by Freddy AI, discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.
Top features:
Understand visitor intent. Track page visits and even actions on your site.
Chat in real-time with website visitors using AI-powered chatbots
Build custom web forms and automatically capture visitor information
Tailor email campaigns and generate cost-effective leads for sales
Get a 360° view of a customer. Capture all customer interactions in one place
Freddy AI identifies your best leads - the ones that are most likely to convert
Set up welcome emails or personalized journeys based on actions
Communicate across Phone, Email, Whatsapp, Chat
See your deals move, stagewise. Review and act on deals you need to close.
Freddy AI analyzes every deal and helps you with insights and next best actions
Create an accurate AI-powered forecast and help the sales team take action
Collaborate on Slack across departments to close deals faster
Categorize customers based on engagement score. Target messages to boost LTV
Bring sales and support together through the Freshdesk integration
Proactively surface insights and actions to help your customers grow
Zoho CRM
Zoho CRM is a comprehensive customer relationship management (CRM) platform designed to help businesses of all sizes manage their customer relationships. It offers a wide range of features and tools to help businesses streamline their sales, marketing, customer service, and other customer-facing operations. Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.
Key Benefits and Features
Lead and contact management
Sales automation
Marketing automation
Customer service automation
Analytics and reporting
Integrations with other Zoho products
Mobile app
How It Compares to Competitors
Zoho CRM is a comprehensive CRM platform that offers a wide range of features and tools to help businesses manage their customer relationships. It is competitively priced and offers a wide range of integrations with other Zoho products. It is also easy to use and has a mobile app for on-the-go access. Compared to other CRM platforms, Zoho CRM is a great option for businesses of all sizes.
Help & Support
What is Zoho CRM?
Zoho CRM is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes to manage their customer relationships, sales, and marketing activities.
What features does Zoho CRM offer?
Zoho CRM offers a range of features, including contact management, lead management, sales automation, marketing automation, customer support, analytics, and more.
What type of businesses can use Zoho CRM?
Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.
What platforms does Zoho CRM support?
Zoho CRM is available on web, mobile, and desktop platforms, including Windows, Mac, iOS, and Android.
Does Zoho CRM offer a free trial?
Yes, Zoho CRM offers a free 15-day trial for all plans.
Does Zoho CRM offer customer support?
Yes, Zoho CRM offers customer support via phone, email, and live chat.