Compare Help Scout and Immerss

Comparison

Help Scout

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications. Find out more
Immerss Logo

Immerss

See how digital clienteling and live shopping will improve your business on all fronts. Find out more
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Why you should get it now
  • Helpscout has a 98% customer satisfaction rating.
  • Helpscout has a 98% customer satisfaction rating.
  • Helpscout has helped over 10,000 businesses improve their customer service.
  • Helpscout has helped over 10,000 businesses improve their customer service.
  • Helpscout has saved customers over $100 million in customer service costs.
  • Helpscout has saved customers over $100 million in customer service costs.
What are the benefits?
  • Easy Setup
  • Great Support
  • Powerful Tools
  • User Friendly
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Agencies
  • Bloggers
  • Developers
  • eCommerce Stores
  • Freelancers
  • Marketers
  • Small Business Owners
  • Startups
  • Retail Businesses
  • Sales and Marketing Teams
  • Sales Managers
  • Sales Representatives
Features
1

Agencies

Help Scout

Help Scout is a comprehensive customer service platform that helps businesses provide better customer service. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.

Help Scout is ideal for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Help Scout offers a range of features and benefits to help businesses provide better customer service. These include:

How Help Scout Compares to Competitors

Help Scout is a comprehensive customer service platform that offers a range of features and benefits. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.

Help Scout is competitively priced and offers a range of features and benefits that are comparable to other customer service platforms.

Help & Support

What is Help Scout?
Help Scout is a customer service software and help desk platform that helps you provide great customer service and support.
What features does Help Scout offer?
Help Scout offers a range of features, including shared inboxes, customer profiles, automated workflows, and more.
How does Help Scout help my team?
Help Scout helps your team provide better customer service and support by streamlining communication, automating workflows, and providing customer insights.
How secure is Help Scout?
Help Scout is built with security in mind. All data is encrypted in transit and at rest, and we use industry-standard security protocols to protect your data.
Does Help Scout integrate with other tools?
Yes, Help Scout integrates with a range of tools, including Salesforce, Zendesk, Slack, and more.
Does Help Scout offer a mobile app?
Yes, Help Scout offers a mobile app for iOS and Android devices.

Immerss

See how digital clienteling and live shopping will improve your business on all fronts.

You’re in total control with events shown right on your website and all sales tracked. 
It’s like having your own branded QVC channel.

Take the leap into live shoppable events with Immerss and put your brand at the forefront of this booming sales channel.

Live stream, entertain, and interact with your customers to boost sales.

Restore the missing human element to ecommerce and guide your online shoppers all the way to checkout.

This virtual in-store experience will make a lasting impression on your customers while making a big impact on your bottom line.


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