Compare Help Scout and Trainual
Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications. Find out more
The easiest way to train and grow your team. Find out more
|Get it now||Get it now|
|Why you should get it now|
|What are the benefits?|
|Things to look out for|
|Who is it for?|
Keep up to date about Chatbot Messaging offers like Help ScoutPrivacy
Help Scout is a comprehensive customer service platform that helps businesses provide better customer service. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.
Help Scout is ideal for businesses of all sizes, from small businesses to large enterprises.
Help Scout offers a range of features and benefits to help businesses provide better customer service. These include:
Help Scout is a comprehensive customer service platform that offers a range of features and benefits. It is designed to help businesses manage customer conversations, automate customer service processes, and provide better customer service experiences.
Help Scout is competitively priced and offers a range of features and benefits that are comparable to other customer service platforms.
One playbook for every process, policy and procedure in your business so you can onboard and train faster.
Building your playbook takes time. But it takes less time when you start with Trainual’s templates and process playbooks for your policies and procedures.
Save your team hours every week by making all your company knowledge instantly accessible, searchable, and trackable using Trainual’s iOS/Android apps, Chrome extension, and web platform.
Document how it’s done with Trainual and you’ll only have to explain it once. That training becomes infinitely repeatable and scalable for every role that needs to know it, and nothing slips through the cracks.
How can you be sure someone knows the right way to do something, even when they’re working from home? Build simple tests.
Associate content by role or team to automate the process. Plus embed content like videos and GIFs from over 700 integrations to make onboarding and training more engaging.
Works with the ecosystem of apps and software you use every day to boost productivity and automate time-consuming processes while onboarding and training.