Compare Immerss and LiveChat

Comparison

Immerss Logo

Immerss

See how digital clienteling and live shopping will improve your business on all fronts. Find out more
LiveChat Logo

LiveChat

LiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media. Find out more
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Why you should consider it
  • LiveChat Inc. has been featured in over 500 publications, including Forbes, The New York Times, and The Wall Street Journal.
  • LiveChat Inc. has helped over 29,000 businesses increase their sales by an average of 30%.
  • LiveChat Inc. has over 3 million users worldwide.
What are the benefits?
  • Customizable Interface
  • Easy Setup
  • Integration Options
  • Real-Time Support
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Retail Businesses
  • Sales and Marketing Teams
  • Sales Managers
  • Sales Representatives
  • Bloggers
  • Customer Service Representatives
  • Freelancers
  • Marketing Professionals
  • Small Business Owners
  • Startup Founders
Features
1

Retail Businesses

Immerss

See how digital clienteling and live shopping will improve your business on all fronts.

You’re in total control with events shown right on your website and all sales tracked. 
It’s like having your own branded QVC channel.

Take the leap into live shoppable events with Immerss and put your brand at the forefront of this booming sales channel.

Live stream, entertain, and interact with your customers to boost sales.

Restore the missing human element to ecommerce and guide your online shoppers all the way to checkout.

This virtual in-store experience will make a lasting impression on your customers while making a big impact on your bottom line.


LiveChat

LiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media.

LiveChat also provides a range of features such as automated chatbots, customer feedback surveys, and analytics. LiveChat is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

How Does LiveChat Compare to Its Competitors?

LiveChat is one of the leading customer service solutions on the market. It offers a comprehensive set of features and is suitable for businesses of all sizes. It is also more affordable than many of its competitors, making it a great choice for businesses on a budget.

LiveChat also offers a range of integrations with other customer service tools, making it easy to integrate with existing systems.

Help & Support

What is LiveChat?
LiveChat is a customer service software that helps businesses provide customer support and increase sales.
What features does LiveChat offer?
LiveChat offers a range of features, including live chat, ticketing, automation, reporting, and more.
How does LiveChat work?
LiveChat works by allowing customers to chat with customer service agents in real-time. Agents can respond to customer inquiries, provide support, and close sales.
What platforms does LiveChat support?
LiveChat supports a range of platforms, including web, mobile, and desktop.
Does LiveChat offer a free trial?
Yes, LiveChat offers a 14-day free trial with no credit card required.
Does LiveChat offer integrations?
Yes, LiveChat offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.
Does LiveChat offer customer support?
Yes, LiveChat offers 24/7 customer support via live chat, email, and phone.

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