Compare Kustomer and Zoho CRM

Comparison

Kustomer Logo

Kustomer

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations. Find out more
Zoho CRM Logo

Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free. Find out more
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Why you should get it now
  • Kustomer has been awarded the 2019 Gartner Peer Insights Customers' Choice for CRM Customer Service and Support
  • Kustomer has been featured in publications such as Forbes, TechCrunch, and The Wall Street Journal
  • Kustomer has been used by over 500 companies, including Fortune 500 companies
  • Zoho CRM has been awarded the Capterra Top 20 Most Popular CRM Software Award for the past 3 years
  • Zoho CRM has been featured in the Gartner Magic Quadrant for CRM Lead Management for the past 5 years
  • Zoho CRM has over 150,000 customers worldwide
What are the benefits?
  • Easy Setup
  • Integrated CRM
  • Real-Time Support
  • Robust Analytics
  • Affordable Price
  • Customizable
  • Easy Setup
  • User Friendly
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Customer Service Representatives
  • Data Analysts
  • Marketing Professionals
  • Product Managers
  • Sales Professionals
  • Small Business Owners
  • Customer Service Teams
  • Freelancers
  • Marketing Teams
  • Sales Teams
  • Small Business Owners
  • Startups
Features

Customer Service Representatives

Kustomer

Kustomer is a comprehensive customer service platform that helps businesses provide better customer service and support. It offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience.

Kustomer is designed to be easy to use and integrate with existing customer service systems. It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Who Should Use Kustomer?

Kustomer is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage customer interactions, automate customer service processes, and provide a better customer experience.

How Does Kustomer Compare to Its Competitors?

Kustomer is a comprehensive customer service platform that offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience. It is easy to use and integrates with existing customer service systems.

Compared to its competitors, Kustomer offers a more comprehensive set of features and tools, making it a great choice for businesses looking for a comprehensive customer service platform.

Help & Support

What is Kustomer?
Kustomer is a customer service platform that helps businesses provide better customer service experiences.
What features does Kustomer offer?
Kustomer offers a range of features, including customer profiles, automated workflows, customer segmentation, and more.
How does Kustomer help businesses?
Kustomer helps businesses provide better customer service experiences by streamlining customer service processes, automating workflows, and providing customer insights.
What platforms does Kustomer support?
Kustomer supports a range of platforms, including web, mobile, and social media.
Does Kustomer offer integrations?
Yes, Kustomer offers a range of integrations with other customer service and business tools.
Does Kustomer offer customer support?
Yes, Kustomer offers customer support via email, phone, and live chat.

Zoho CRM

Zoho CRM is a comprehensive customer relationship management (CRM) platform designed to help businesses of all sizes manage their customer relationships. It offers a wide range of features and tools to help businesses streamline their sales, marketing, customer service, and other customer-facing operations. Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

How It Compares to Competitors

Zoho CRM is a comprehensive CRM platform that offers a wide range of features and tools to help businesses manage their customer relationships. It is competitively priced and offers a wide range of integrations with other Zoho products. It is also easy to use and has a mobile app for on-the-go access. Compared to other CRM platforms, Zoho CRM is a great option for businesses of all sizes.

Help & Support

What is Zoho CRM?
Zoho CRM is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes to manage their customer relationships, sales, and marketing activities.
What features does Zoho CRM offer?
Zoho CRM offers a range of features, including contact management, lead management, sales automation, marketing automation, customer support, analytics, and more.
What type of businesses can use Zoho CRM?
Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.
What platforms does Zoho CRM support?
Zoho CRM is available on web, mobile, and desktop platforms, including Windows, Mac, iOS, and Android.
Does Zoho CRM offer a free trial?
Yes, Zoho CRM offers a free 15-day trial for all plans.
Does Zoho CRM offer customer support?
Yes, Zoho CRM offers customer support via phone, email, and live chat.

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