Compare LiveAgent and UserVoice

Comparison

LiveAgent

LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service. Find out more

UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently. Find out more
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Why you should get it now
  • Ladesk has helped businesses reduce their average response time by 50%.
  • Ladesk has helped over 10,000 businesses increase their customer satisfaction scores by an average of 20%.
  • Ladesk has saved businesses an average of 30% on their customer service costs.
  • Uservoice has been featured in the Wall Street Journal, Forbes, and TechCrunch
  • Uservoice has been trusted by over 200,000 companies worldwide
  • Uservoice has been used to collect over 1 billion customer feedbacks
What are the benefits?
  • Affordable Pricing
  • Easy Setup
  • Help Desk
  • Live Chat
  • Customizable Widgets
  • Detailed Analytics
  • Easy Setup
  • Flexible Plans
Things to look out for
  • Costs
  • Integrations
  • Limitations
  • Support
  • Costly
  • Limited Features
  • No Customization
  • No Integrations
Who is it for?
  • Customer Service Representatives
  • Entrepreneurs
  • Freelancers
  • Marketing Professionals
  • Small Business Owners
  • Startup Founders
  • Business Owners
  • Customer Service Representatives
  • Designers
  • Marketing Professionals
  • Product Managers
  • Software Developers
Features

Customer Service Representatives

LiveAgent

LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service. It is designed to help businesses streamline their customer service operations, reduce response times, and improve customer satisfaction.

It offers features such as ticketing, live chat, knowledge base, and customer feedback.

Who Should Use LiveAgent?

LiveAgent is ideal for businesses of all sizes that need to manage customer inquiries and provide better customer service. It is especially useful for businesses that need to manage multiple customer inquiries at once, as it allows them to quickly respond to customer inquiries and provide better customer service.

Key Benefits and Features

How Does LiveAgent Compare to Its Competitors?

LiveAgent is a powerful customer service software that offers features such as ticketing, live chat, knowledge base, and customer feedback.

It is designed to help businesses streamline their customer service operations, reduce response times, and improve customer satisfaction. Compared to its competitors, LiveAgent is more affordable and offers more features.

Help & Support

What is ladesk?
Ladesk is a customer service platform that helps businesses manage customer inquiries and provide better customer service.
What features does ladesk offer?
Ladesk offers a range of features including ticketing, live chat, knowledge base, customer feedback, and more.
How does ladesk help businesses?
Ladesk helps businesses streamline customer service operations, improve customer satisfaction, and increase efficiency.
What type of customer inquiries can ladesk help with?
Ladesk can help with any type of customer inquiry, from simple questions to complex technical issues.
Does ladesk offer any integrations?
Yes, ladesk offers integrations with popular third-party services such as Slack, Zendesk, and Salesforce.
Does ladesk offer any support?
Yes, ladesk offers 24/7 customer support via email, phone, and live chat.

UserVoice

What is UserVoice?

UserVoice is a customer service and feedback platform that helps businesses and organizations collect and manage customer feedback. It provides a range of features to help businesses and organizations better understand their customers, including customer feedback forums, surveys, and customer service ticketing. UserVoice is designed to help businesses and organizations improve customer satisfaction and loyalty.

Who Should Use UserVoice?

UserVoice is designed for businesses and organizations of all sizes. It is particularly useful for businesses and organizations that need to collect and manage customer feedback, such as customer service teams, product teams, and marketing teams.

Key Benefits and Features

How Does UserVoice Compare to its Competitors?

UserVoice is a powerful customer service and feedback platform that offers a range of features to help businesses and organizations better understand their customers. It is competitively priced and offers a range of integrations with other customer service and feedback tools.

Help & Support

What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.
Does UserVoice offer any integrations?
Yes, UserVoice offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.
Does UserVoice offer any customization options?
Yes, UserVoice offers a range of customization options, including custom branding, custom workflows, and more.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.

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