Compare Microsoft Dynamics 365 and Zoho CRM

Comparison

Microsoft Dynamics 365

Easily monitor your customer base with the customizable and easy to use Microsoft Dynamics CRM, available cloud or on-premises installation. Find out more
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Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free. Find out more
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Why you should get it now
  • Microsoft Dynamics CRM has been used to increase sales by up to 20%.
  • Microsoft Dynamics CRM has been used to reduce customer service costs by up to 30%.
  • Microsoft Dynamics CRM has over 40,000 customers worldwide.
  • Zoho CRM has been awarded the Capterra Top 20 Most Popular CRM Software Award for the past 3 years
  • Zoho CRM has been featured in the Gartner Magic Quadrant for CRM Lead Management for the past 5 years
  • Zoho CRM has over 150,000 customers worldwide
What are the benefits?
  • Data Insights
  • Flexible Solutions
  • Integrated Platform
  • Scalable Solutions
  • Affordable Price
  • Customizable
  • Easy Setup
  • User Friendly
Things to look out for
  • Costs
  • Integration
  • Support
  • Training
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Accountants
  • Customer Service Representatives
  • IT Professionals
  • Marketing Professionals
  • Project Managers
  • Sales Professionals
  • Small Business Owners
  • Customer Service Teams
  • Freelancers
  • Marketing Teams
  • Sales Teams
  • Small Business Owners
  • Startups
Features

Accountants

Microsoft Dynamics 365

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that helps businesses build relationships with their customers, streamline processes, and improve profitability.

It is designed to help businesses of all sizes manage customer relationships, sales, marketing, and customer service.

Who Should Use Microsoft Dynamics CRM?

Microsoft Dynamics CRM is ideal for businesses of all sizes that want to improve customer relationships, streamline processes, and increase profitability. It is especially useful for businesses that need to manage customer relationships, sales, marketing, and customer service.

Key Benefits and Features

How Does Microsoft Dynamics CRM Compare to Its Competitors?

Microsoft Dynamics CRM is a powerful and comprehensive CRM solution that offers a wide range of features and benefits. It is designed to help businesses of all sizes manage customer relationships, sales, marketing, and customer service.

It is also highly customizable and integrates with other Microsoft products. Compared to its competitors, Microsoft Dynamics CRM offers a more comprehensive and integrated solution that is designed to help businesses improve customer relationships, streamline processes, and increase profitability.

Help & Support

What is Microsoft Dynamics CRM?
Microsoft Dynamics CRM is a customer relationship management (CRM) solution that helps businesses build relationships with their customers, streamline processes, and improve profitability.
What are the benefits of using Microsoft Dynamics CRM?
Microsoft Dynamics CRM provides businesses with a comprehensive set of tools to manage customer relationships, streamline processes, and improve profitability. It helps businesses to better understand their customers, build stronger relationships, and increase customer satisfaction.
What features does Microsoft Dynamics CRM offer?
Microsoft Dynamics CRM offers a range of features, including customer relationship management, sales force automation, marketing automation, customer service, and analytics. It also offers integration with other Microsoft products, such as Office 365 and Outlook.
How can I get started with Microsoft Dynamics CRM?
You can get started with Microsoft Dynamics CRM by signing up for a free trial. You can also contact a Microsoft Dynamics CRM partner for more information and assistance with setting up and using the software.
What type of support does Microsoft Dynamics CRM offer?
Microsoft Dynamics CRM offers a range of support options, including online resources, community forums, and phone and email support. You can also contact a Microsoft Dynamics CRM partner for more information and assistance with setting up and using the software.

Zoho CRM

Zoho CRM is a comprehensive customer relationship management (CRM) platform designed to help businesses of all sizes manage their customer relationships. It offers a wide range of features and tools to help businesses streamline their sales, marketing, customer service, and other customer-facing operations. Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

How It Compares to Competitors

Zoho CRM is a comprehensive CRM platform that offers a wide range of features and tools to help businesses manage their customer relationships. It is competitively priced and offers a wide range of integrations with other Zoho products. It is also easy to use and has a mobile app for on-the-go access. Compared to other CRM platforms, Zoho CRM is a great option for businesses of all sizes.

Help & Support

What is Zoho CRM?
Zoho CRM is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes to manage their customer relationships, sales, and marketing activities.
What features does Zoho CRM offer?
Zoho CRM offers a range of features, including contact management, lead management, sales automation, marketing automation, customer support, analytics, and more.
What type of businesses can use Zoho CRM?
Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.
What platforms does Zoho CRM support?
Zoho CRM is available on web, mobile, and desktop platforms, including Windows, Mac, iOS, and Android.
Does Zoho CRM offer a free trial?
Yes, Zoho CRM offers a free 15-day trial for all plans.
Does Zoho CRM offer customer support?
Yes, Zoho CRM offers customer support via phone, email, and live chat.

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