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Make wireframes, mockups, diagrams, charts, and prototypes within one creative context. Find out more Logo

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation Find out more
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What are the benefits?
  • Detailed Insights
  • Easy Setup
  • Fast Feedback
  • Real Users
Things to look out for
  • Costly
  • Data Security
  • Limited Scope
  • Time-Consuming
Who is it for?
  • Contact Centre Teams
  • Technology Providers and Consultants
  • Marketing Agencies
  • Sales and Marketing Teams
  • Small Business Owners
  • Startup Companies
  • Business Analysts
  • Graphic Designers
  • Marketing Professionals
  • Product Managers
  • UX Designers
  • Web Developers

Contact Centre Teams


An all-in-one online design platform that's smart, simple and fast.

Visualize Your Concept

Envision, test and validate your ideas with quick wireframes and detailed mockups.

Explore and iterate as your team builds momentum - moving seamlessly from lo-fi to hi-fi as your project evolves.

Shape Your Ideas

Capture concepts and give direction to your projects with our professional diagramming tools.

Create site-maps, flowcharts, storyboards - and jump effortlessly between diagrams and designs to keep your work in sync.

Present Your Project

Create a functional prototype by adding interactivity to your designs.

Simulate the user experience, uncover hidden requirements, find dead ends, and get final sign-off from all stakeholders before investing in development.

Communicate In Realtime

Keep everybody on the same page, providing feedback at every stage of the design process.

Hear all voices, consider all options - and establish consensus - by editing in realtime and commenting directly on the designs.

UserTesting is a user experience testing platform that helps companies understand how their customers interact with their products.

It provides insights into customer behavior, preferences, and opinions, enabling companies to make better decisions and improve their products. UserTesting is used by companies of all sizes, from startups to Fortune 500 companies.

Key Benefits and Features

Who Should Use UserTesting?

UserTesting is ideal for companies of all sizes that want to understand how their customers interact with their products. It is especially useful for startups and small businesses that need to quickly identify and address issues with their products.

How Does UserTesting Compare to Its Competitors?

UserTesting is one of the leading user experience testing platforms on the market. It offers competitive pricing, quick and easy setup, real-time feedback, and comprehensive insights into customer behavior, preferences, and opinions.

It is a great option for companies of all sizes that want to understand how their customers interact with their products.

Help & Support

What is UserTesting?
UserTesting is a platform that helps companies get feedback on their websites, apps, and prototypes from real people.
How does UserTesting work?
UserTesting works by connecting companies with real people who can provide feedback on their websites, apps, and prototypes. Companies can create tasks for testers to complete, and testers can provide feedback on their experiences with the product.
What types of feedback can I get from UserTesting?
UserTesting provides feedback on usability, design, and overall user experience. Testers can provide feedback on how easy it is to use the product, how intuitive the design is, and how enjoyable the experience is.
How long does it take to get feedback from UserTesting?
It typically takes about 24 hours to get feedback from UserTesting. Depending on the complexity of the task, it may take longer.
How do I get started with UserTesting?
Getting started with UserTesting is easy. Just sign up for an account and create a task for testers to complete. You can then review the feedback and make changes to your product based on the feedback you receive.

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