Compare Overpass and SugarCRM


Overpass Logo


Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success. Find out more
SugarCRM Logo


Sugar helps business create customers for life with the world's most intelligent CRM platform. With SugarCRM, you let the platform do the work. Get a demo today! Find out more
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Why you should get it now
  • SugarCRM Has Been Named a Leader in the Forrester Wave for Sales Force Automation
  • SugarCRM Has Been Recognized as a Leader in Gartner's Magic Quadrant for CRM Customer Engagement Centers
  • SugarCRM Has Over 2 Million Users Worldwide
What are the benefits?
  • Easy Setup
  • Flexible Pricing
  • Highly Customizable
  • User Friendly
Things to look out for
  • Cost
  • Integration
  • Security
  • Support
Who is it for?
  • Account Managers
  • Accounting Firms
  • Branch Managers
  • Managers and Leaders
  • Contact Centre Teams
  • Customer Service Managers
  • Finance Managers
  • Human Resources
  • Marketing Agencies
  • Marketing Directors
  • Marketing Managers
  • Office Managers
  • Operations Managers
  • Product Managers
  • Project Managers
  • Recruitment Agencies
  • Sales and Marketing Teams
  • Sales Managers
  • Scrum Masters
  • Small Business Owners
  • Startup Companies
  • Customer Service Representatives
  • IT Professionals
  • Marketing Professionals
  • Project Managers
  • Sales Teams
  • Small Business Owners

Account Managers


Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success.

The Overpass marketplace is where you can review agent listings and schedule interviews. At the press of a button, you can focus marketplace listings on agents with experience in your industry. Search for digital marketing, finance, insurance, real estate, and technology industries.

Remote workers are typically more productive than on-site workers. On-site workers may spend time interacting with colleagues, which can hamper their productivity. 

Introducing remote work positions with agents requires a shift in thinking. Companies have relied on on-site employees for decades and are accustomed to monitoring workers in person. Some may be concerned about remote work because they're worried about worker productivity and supervision.

Utilizing a custom platform like Overpass enables employers to track contractor productivity. Companies can have total confidence in their sales team's performance with custom software allowing them to monitor each contractor's work in real-time.

Overpass offers two convenient options businesses can consider. Perhaps you have a work platform used by employees and want your agents to work off that existing system. You can choose the Talent Only plan, which gives you full access to the marketplace and the contractor payment system on our site. This is the most affordable plan. There's no sign-up fee, and you can conduct as many interviews as needed.

It's also free to sign up for the Talent and Tech plan. Talent and Tech is more expensive than Talent Only, but in addition to unlimited interviews and access to the payroll system, you'll also have access to the CRM dialer. Your agents can make an unlimited number of calls, and you'll retain recordings of all calls made. One of the advantages of using the software platform is that you can keep all contractor activities in one convenient location, and we look after system maintenance for you.


SugarCRM is a comprehensive customer relationship management (CRM) solution that helps businesses of all sizes to better manage their customer relationships.

It provides a range of features and tools to help businesses streamline their customer interactions, from sales and marketing to customer service and support.

SugarCRM is designed to be easy to use and customize, and it integrates with a variety of third-party applications.

Who Should Use SugarCRM?

SugarCRM is ideal for businesses of all sizes that need to manage customer relationships.

It is especially useful for businesses that need to track customer interactions, manage customer data, and automate customer service and support.

Key Benefits and Features

How Does SugarCRM Compare to Its Competitors?

SugarCRM is a comprehensive CRM solution that offers a range of features and tools to help businesses manage their customer relationships.

It is easy to use and customize, and it integrates with a variety of third-party applications. Compared to its competitors, SugarCRM is a cost-effective solution that offers a wide range of features and tools.

Help & Support

What types of businesses use SugarCRM?
SugarCRM is used by businesses of all sizes, from small businesses to large enterprises, across a variety of industries.
What features does SugarCRM offer?
SugarCRM offers a variety of features, including customer relationship management, sales force automation, marketing automation, customer service, and analytics.
What platforms does SugarCRM support?
SugarCRM supports Windows, Mac, Linux, iOS, and Android platforms.
Does SugarCRM offer a free trial?
Yes, SugarCRM offers a free 30-day trial of its software.
Does SugarCRM offer training and support?
Yes, SugarCRM offers a variety of training and support options, including online tutorials, webinars, and customer support.
What is SugarCRM?
SugarCRM is a customer relationship management (CRM) platform that helps businesses of all sizes manage customer relationships, sales, marketing, and support activities.

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