Compare TeamSupport and Trainual

Comparison

TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business. Find out more
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Trainual

The easiest way to train and grow your team. Find out more
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Why you should get it now
  • TeamSupport's Customers Have Experienced a 20% Increase in Customer Satisfaction
  • TeamSupport's Customers Have Experienced a 30% Reduction in Support Costs
  • TeamSupport's Customers Have Seen a 25% Increase in First Contact Resolution
What are the benefits?
  • Customizable Interface
  • Easy Setup
  • Integrated Analytics
  • Real-Time Support
Things to look out for
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Customer Service Representatives
  • Help Desk Technicians
  • Product Managers
  • Quality Assurance Engineers
  • Software Developers
  • Technical Support Specialists
  • Contact Centre Teams
  • Small Business Owners
  • Startup Companies
Features
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Customer Service Representatives

TeamSupport

TeamSupport is a comprehensive customer support software designed to help businesses manage customer service inquiries and issues.

It provides a range of features and tools to help businesses streamline their customer service operations, including ticketing, knowledge base, customer feedback, and analytics.

It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Who Should Use TeamSupport?

TeamSupport is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage a large volume of customer inquiries and issues.

How Does TeamSupport Compare to Its Competitors?

TeamSupport is one of the most comprehensive customer support software solutions on the market. It offers a range of features and tools to help businesses streamline their customer service operations.

It is also highly customizable and can be tailored to meet the specific needs of any business. In comparison to its competitors, TeamSupport is more affordable and offers more features and tools.

Help & Support

What is TeamSupport?
TeamSupport is a customer support software designed to help teams collaborate and provide better customer service.
What features does TeamSupport offer?
TeamSupport offers a range of features including ticketing, customer service automation, customer feedback, knowledge base, and more.
How does TeamSupport help teams collaborate?
TeamSupport helps teams collaborate by providing a centralized platform for customer service, allowing teams to easily share information and work together to provide better customer service.
What type of customer service automation does TeamSupport offer?
TeamSupport offers a range of customer service automation features including automated ticket routing, automated ticket assignment, and automated customer feedback.
Does TeamSupport offer a mobile app?
Yes, TeamSupport offers a mobile app for iOS and Android devices, allowing users to access their customer service data on the go.
Does TeamSupport offer a free trial?
Yes, TeamSupport offers a free 14-day trial, allowing users to test out the software before committing to a subscription.

Trainual

The Easiest Way To Train And Grow Your Team

One playbook for every process, policy and procedure in your business so you can onboard and train faster.

Use 150+ templates to get started

Building your playbook takes time. But it takes less time when you start with Trainual’s templates and process playbooks for your policies and procedures.

Find your how-tos and need-to-knows, faster

Save your team hours every week by making all your company knowledge instantly accessible, searchable, and trackable using Trainual’s iOS/Android apps, Chrome extension, and web platform.

Easy, consistent step-by-step employee training

Document how it’s done with Trainual and you’ll only have to explain it once. That training becomes infinitely repeatable and scalable for every role that needs to know it, and nothing slips through the cracks.

Build tests to boost accountability

How can you be sure someone knows the right way to do something, even when they’re working from home? Build simple tests.

Automate onboarding and even make it fun

Associate content by role or team to automate the process. Plus embed content like videos and GIFs from over 700 integrations to make onboarding and training more engaging.

Trainual connects to all your favourite work apps

Works with the ecosystem of apps and software you use every day to boost productivity and automate time-consuming processes while onboarding and training.


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