Our list of the 15 best Net Promoter Score (NPS) – 2024

A management tool used to measure customer loyalty and satisfaction. Helps businesses improve customer experience and drive sales growth.

To make it easier, we’ve grouped these into categories with the most popular first.

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.

Net Promoter Score (NPS) for Small Business Owners

  1. Medallia

    A Net Promoter Score (NPS) represents the Voice of the Customer by measuring customer loyalty to a product or service and if they would recommend it.
  2. Kampyle

  3. UserVoice

    B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently.
  4. Qualtrics

    Qualtrics is a powerful survey and research platform that enables users to create, distribute, and analyze surveys.
  5. Confirmit

    Confirmit is a market research and customer experience management software platform.
  6. Feedier

    Feedier is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It provides customizable surveys, automated insights, and actionable reports to help businesses understand their customers better.

Net Promoter Score (NPS) for Marketing Professionals

  1. Retently

    Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience.

Net Promoter Score (NPS) for Product Managers

  1. Wootric

    Wootric helps companies measure and improve customer experience. It provides customer feedback surveys, NPS scores, and analytics to help businesses understand customer sentiment and take action to improve customer loyalty.

Net Promoter Score (NPS) for Marketing Agencies

  1. InMoment

  2. SurveyMonkey

    Use SurveyMonkey to drive your business forward by using a free online survey tool to capture the voices and opinions of the people who matter most to you.
  3. Delighted

    The fastest and easiest way to gather actionable customer, product, and employee feedback
  4. AskNicely

  5. GetFeedback


Other Net Promoter Score (NPS)

  1. NICE Satmetrix

    With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.
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