Our list of the 6 best Ticket Management – 2024

Manage customer service and support cases and meet SLA expectations with these ticket management solutions.

To make it easier, we’ve grouped these into categories with the most popular first.

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.

Ticket Management for Small Business Owners

  1. Monday.com

  2. Zendesk

    Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
  3. Happyfox

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo
  4. SmartSuite

    Plan, track, and manage any type of work.

Ticket Management for Product Managers

  1. TeamSupport

    Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.

Ticket Management for Managers and Leaders

  1. Freshservice

    Get started now with our intuitive, right-sized service management solution.
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