Our list of the 14 best Customer Relationship Management – 2026
To make it easier, we’ve grouped these into categories with the most popular first.
Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.
Customer Relationship Management for Small Business Owners
Rakuten Super Logistics
Rakuten SL is a cloud-based, AI-powered service that helps businesses automate customer service and sales operations. It uses natural language processing to understand customer inquiries and provide accurate, personalized responses. It also offers a range of features to streamline customer service and sales processes.
Clover is a POS system that helps businesses run more efficiently. It offers features like inventory tracking, employee management, and customer loyalty programs, all in one easy-to-use platform. Get the tools you need to succeed and grow your business.
Revel Systems is a POS system that helps businesses streamline operations, increase sales, and provide a better customer experience. It offers features like inventory management, customer loyalty programs, and analytics to help businesses succeed.
Customer Relationship Management for Operations Managers
Elemica
Elemica is a digital supply network that helps companies reduce costs, optimize working capital, and improve customer service through automated supply chain processes.
OrderStorm is an ecommerce platform that helps businesses create and manage their online stores. It offers features such as product management, order processing, payment processing, shipping, and more. It's easy to use and provides powerful tools to help businesses succeed.
OrderWise is an all-in-one business management software that helps companies streamline operations, increase efficiency, and improve customer service. It offers features such as inventory management, order processing, CRM, eCommerce, and more.
Simple and Powerful Multichannel Inventory management software to help you track orders, control inventory, create shipments,raise purchases and much more.
SellerCloud is a cloud-based ecommerce platform that helps businesses manage their online stores, inventory, orders, and more. It offers features like automated order processing, inventory management, and analytics to help businesses grow.
Our all-in-one platform helps growing merchants run their online businesses. Optimize your fulfillment workflows with our bulk shipping label creation, omnichannel inventory management, automated dropshipping, and more.
This guide to Order Management Systems (OMS) highlights the features and benefits of our best-in-breed software offering, and how it can help your business!