FieldAware
FieldAware's field service management software was built for back office & field workers to simplify services, integrate systems, and add mobile capabilities.
Who is FieldAware for?
- Account Managers
- Customer Service Representatives
- Operations Managers
- Sales Representatives
What are the benefits of FieldAware?
- Enhanced Customer Experience
- Real-Time Visibility
Things to consider
- Limited customization options
- May require training
- No free trial offered
FieldAware: A Comprehensive Field Service Management Solution
Overview
FieldAware is a cloud-based field service management solution designed to help businesses manage their mobile workforce and streamline their operations.
It offers a range of features and tools to help businesses improve their productivity, efficiency, and customer satisfaction.
Who Should Use FieldAware?
- Field service businesses
- Service contractors
- Manufacturing companies
- Utilities and telecoms
- Facilities management companies
Key Benefits and Features
1. Customizable Workflows
FieldAware allows businesses to customize their workflows to meet their unique needs.
This means that businesses can create their own forms, checklists, and workflows to ensure that their field technicians are following the correct procedures and capturing the necessary data.
2. Real-Time Visibility
FieldAware provides businesses with real-time visibility into their field operations.
This means that managers can track the location of their field technicians, monitor their progress, and receive alerts if there are any issues or delays.
3. Mobile Access
FieldAware is a mobile-friendly solution that allows field technicians to access their work orders, customer information, and other important data from their mobile devices.
This means that field technicians can stay connected and productive while on the go.
4. Integration
FieldAware integrates with a range of other software solutions, including CRM, ERP, and accounting systems.
This means that businesses can streamline their operations and eliminate duplicate data entry.
Competitors
FieldAware competes with other field service management solutions, such as:
- ServiceMax
- Jobber
- Housecall Pro
- ServiceTitan
- WorkWave
However, FieldAware stands out for its customizable workflows, real-time visibility, and mobile access.
Account Managers
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Help & Support
- How can I request a demo or get more information about FieldAware?
- You can request a demo or get more information about FieldAware by filling out the contact form on their website or by contacting their sales team directly.
- Does FieldAware offer training and support?
- Yes, FieldAware provides training and support to help businesses get started and make the most out of the software. They offer user guides, online resources, and dedicated customer support.
- Is FieldAware available on mobile devices?
- Yes, FieldAware has a mobile app that allows field technicians to access job details, update status, capture signatures, and communicate with the office in real-time.
- Can FieldAware integrate with other business systems?
- Yes, FieldAware offers integrations with popular business systems such as CRM, ERP, accounting, and inventory management software to streamline data flow and improve overall business efficiency.
- Is FieldAware suitable for my industry?
- FieldAware serves a wide range of industries including HVAC, electrical, plumbing, construction, facilities management, and more. It is designed to be customizable to fit the specific needs of different industries.
- How can I request a demo or get more information about FieldAware?
- To request a demo or get more information about FieldAware, you can fill out the contact form on the website or contact the FieldAware sales team directly.
- Is training and support available for FieldAware users?
- Yes, FieldAware offers training and support resources to help users get started with the software and provide assistance whenever needed.
- How can FieldAware benefit my business?
- FieldAware can benefit your business by providing real-time visibility into field operations, optimizing scheduling and dispatching, improving customer service, increasing efficiency, and reducing costs.
- What are the key features of FieldAware?
- FieldAware offers features such as job scheduling, dispatching, mobile workforce management, customer management, reporting and analytics, and integrations with other business systems.
- What integrations does FieldAware support?
- FieldAware integrates with various business systems, including CRM, ERP, accounting, and inventory management software, to ensure seamless data flow and eliminate duplicate data entry.
- What is FieldAware?
- FieldAware is a leading field service management software that helps businesses streamline their operations and improve productivity.
- Does FieldAware offer mobile capabilities?
- Yes, FieldAware provides a mobile app for technicians that allows them to access work orders, capture data, communicate with the office, and more while on the field.
- Is FieldAware customizable to specific business needs?
- Yes, FieldAware offers customization options to tailor the software to the specific requirements and workflows of different businesses.
- How can FieldAware help improve efficiency?
- FieldAware streamlines field service operations by automating processes, enabling real-time communication between the office and field technicians, optimizing scheduling and dispatch, and providing data-driven insights for better decision-making.
- Who can benefit from using FieldAware?
- FieldAware is designed for businesses that have field service operations, such as those in industries like HVAC, plumbing, electrical, telecommunications, facilities management, and more.
- What are the key features of FieldAware?
- FieldAware offers features such as scheduling and dispatch, work order management, mobile app for technicians, real-time tracking, reporting and analytics, customer portal, and integrations with other business systems.
- What is FieldAware?
- FieldAware is a leading provider of field service management software that helps businesses optimize their operations in the field.
