Paddle

Who is Paddle for?

Content Creators
Digital Product Creators
E-commerce Businesses
Entrepreneurs
Freelancers
Small Business Owners
Software Developers
Subscription-based businesses

Why you should find out more

Over $2.2 billion processed through the Paddle platform
Paddle has a 98% customer satisfaction rating
Paddle merchants see a 34% increase in revenue after switching to Paddle

What are the benefits of Paddle?

Customizable checkout pages
Easy checkout process
Global payment support
Secure payment platform

Things to consider

Limited customization options
Limited Integrations

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Overview of Paddle.com

Paddle.com is an all-in-one platform that helps businesses sell digital products and services online.

It provides a range of tools and features to manage the entire sales process, from payment processing to customer management and analytics.

Who should use Paddle.com?

Small and medium-sized businesses that want to sell digital products or services online
Businesses that want an all-in-one platform to manage their sales process
Businesses that want to simplify their payment processing and customer management

Key benefits and features of Paddle.com

Payment processing: Paddle.com provides a secure and reliable payment processing system that accepts a range of payment methods, including credit cards, PayPal, and Apple Pay.
Customer management: Paddle.com provides a range of tools to manage customers, including customer data and order history.
Analytics: Paddle.com provides detailed analytics and reporting tools to help businesses track sales, revenue, and customer behaviour.
Subscription management: Paddle.com provides a range of tools to manage subscriptions, including automated billing and customer retention features.
Developer tools: Paddle.com provides a range of developer tools, including APIs and webhooks, to help businesses integrate their sales process with other systems.

How Paddle.com compares with its competitors

Paddle.com has several competitors in the digital product and service sales space, including:

Shopify: Shopify is a popular e-commerce platform that also provides payment processing and customer management features. However, it is more focused on physical products and has limited subscription management features.
Gumroad: Gumroad is a platform that helps creators sell digital products and services online. It has a simpler feature set than Paddle.com, but is more affordable for small businesses.
FastSpring: FastSpring is a platform that helps businesses sell digital products and services online. It has a similar feature set to Paddle.com, but is more expensive for larger businesses.

Features

Help & Support

What is Paddle's refund policy?: Paddle provides a 30-day money-back guarantee for customers who are not satisfied with their purchase. Merchants can choose to offer their own refund policy as well.
Does Paddle offer any fraud protection?: Yes, Paddle provides fraud protection services to help prevent chargebacks and other fraudulent activity.
Can Paddle be integrated with other platforms?: Yes, Paddle offers integrations with a variety of platforms including Shopify, WooCommerce, and Zapier.
What is Paddle's VAT handling process?: Paddle handles VAT (value-added tax) for merchants selling digital products in the EU. Paddle automatically calculates and collects VAT on behalf of the merchant, and remits it to the appropriate tax authorities.
What is Paddle?: Paddle is an all-in-one platform for selling software products globally. It provides a suite of tools that help businesses manage their entire software sales process from checkout to customer management.
What types of software products can be sold on Paddle?: Paddle supports the sale of digital products such as software, SaaS, games, and ebooks.
What payment methods are supported by Paddle?: Paddle supports a wide range of payment methods including credit and debit cards, PayPal, Apple Pay, Google Pay, and more.
What is Paddle's pricing model?: Paddle charges a transaction fee on each sale made through its platform. The fee starts at 5% and decreases based on volume. There are no setup fees, monthly fees, or hidden costs.
What customer support options are available through Paddle?: Paddle provides 24/7 customer support through email, live chat, and phone. Additionally, customers have access to a self-service knowledge base.