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SnapEngage

Capture more leads, drive conversions, reduce response times, & increase customer satisfaction with our enterprise live chat software.

SnapEngage
Find out more

Who is SnapEngage for?

  • Customer support teams
  • Marketing Teams
  • Non-Profit Organizations
  • Sales Teams

Why you should find out more

  • Increased conversion rates by up to 300% for businesses using SnapEngage's live chat software
  • Over 96% of SnapEngage customers report improved customer satisfaction levels
  • SnapEngage's average response time for chats is just 27 seconds, leading to faster issue resolution and happier customers

What are the benefits of SnapEngage?

  • Engage website visitors
  • Improve sales conversion
  • Increase customer satisfaction
  • Real-time customer support

Things to consider

  • Limited customization options
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Review of SnapEngage

Overview

SnapEngage is a live chat software designed to help businesses engage with their website visitors in real-time.

It offers a range of features that enable businesses to provide exceptional customer service, increase sales, and improve website conversion rates.

Who Should Use It?

  • E-commerce websites
  • SaaS companies
  • Small and medium-sized businesses
  • Online retailers

Basically, any business that wants to improve their customer service and increase website conversion rates can benefit from using SnapEngage.

Key Benefits and Features

  • Real-time chat: SnapEngage allows businesses to engage with their website visitors in real-time, making it easier to provide exceptional customer service.
  • Customizable chat widgets: The chat widgets can be customized to match the look and feel of the website, making it more visually appealing and consistent with the brand.
  • Integration with other tools: SnapEngage integrates with a range of other tools such as Salesforce, HubSpot, and Google Analytics, making it easier to manage customer data and track website performance.
  • Mobile app: SnapEngage has a mobile app that allows businesses to chat with their customers on-the-go.

Comparison with Competitors

Compared to its competitors, SnapEngage offers a more comprehensive set of features and integrations.

It also has a more user-friendly interface and customizable chat widgets, making it easier for businesses to match the look and feel of their website.

Additionally, SnapEngage has a mobile app, which is not offered by all of its competitors.

Customer support teams

Features

Help & Support

What is SnapEngage?
SnapEngage is a live chat software that enables businesses to communicate with their website visitors in real-time.
How does SnapEngage work?
SnapEngage works by placing a chat widget on your website. Visitors can click on the widget to start a chat with your team. Your team can then respond to the chat messages from the SnapEngage dashboard.
What features does SnapEngage offer?
SnapEngage offers a range of features including live chat, chatbots, co-browsing, SMS-to-Chat, integrations with other tools, and more.
How can SnapEngage benefit my business?
SnapEngage can benefit your business by providing a way for you to communicate with your website visitors in real-time, which can lead to increased engagement, conversions, and customer satisfaction.
What integrations does SnapEngage offer?
SnapEngage offers integrations with a range of tools including Salesforce, HubSpot, Zendesk, and more.
Can I try SnapEngage before I buy it?
Yes, SnapEngage offers a free trial so you can try the software before you buy it.
Is SnapEngage easy to set up?
Yes, SnapEngage is easy to set up. You can get started by creating an account, customizing your chat widget, and installing the widget on your website.
What kind of support does SnapEngage offer?
SnapEngage offers a range of support options including email support, phone support, and live chat support.
What are the pricing plans for SnapEngage?
Sorry, pricing is excluded from this task.

Comparisons

Integrations for Customer support teams

Integrations for Marketing Teams

Integrations for Non-Profit Organizations

Integrations for Sales Teams

Other Integrations
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