Customer acquisition costs (CAC) can be a significant expense for businesses, especially those that are just starting or operating on a tight budget.
Identifying the most cost-effective channels for acquiring customers is crucial for reducing CAC and improving profitability.
There are several strategies and tactics businesses can use to identify the most cost-effective channels for acquiring customers:
Here are some best practices and tips for identifying the most cost-effective channels for reducing CAC:
Here are two examples of businesses that successfully implemented cost-effective channels to reduce CAC:
Dropbox implemented a referral program that incentivized existing customers to refer new customers.
This program helped Dropbox acquire 4 million new users in just 15 months, at a cost of only $233,000.
Airbnb used influencer marketing to promote its services.
The company partnered with Instagram influencers to showcase unique properties available on the platform.
This helped Airbnb reach a larger audience and generate leads at a lower cost than traditional advertising.