When starting out as a small business, it can be daunting to find a Customer Relationship Management (CRM) and Sales Management tool.
There’s a balance between paying for a top-end software vs. getting a scalable solution.
Here’s our top four CRM solutions for small businesses.
Salesflare — Salesflare helps you focus on your customers. Input less data, make more sales. Your time is precious.
Keap — Keap helps 125,000+ businesses achieve their goals with CRM and sales and marketing automation.
Freshworks — Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life.
PandaDoc — Accelerate every stage of the lead and sales management (deal cycle) with PandaDoc.
PipeDrive — Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business.
Smile.io — Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses!
DottedSign — The smartest eSignature solution for you to sign, assign & manage documents online to grow your business.
Zendesk — Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
LiveChat — LiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media.
Sendinblue — Take your digital marketing to the next level.
Kustomer — With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.
Shopify — Everything you need to start, run and scale your business.
Antavo — Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.
Medallia — A Net Promoter Score (NPS) represents the Voice of the Customer by measuring customer loyalty to a product or service and if they would recommend it.
Salesforce — Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes manage their customer relationships.
Kampyle — Kampyle is a customer feedback and analytics platform that helps businesses collect, analyze, and act on customer feedback.
UserVoice — B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently.
Qualtrics — Qualtrics is a powerful survey and research platform that enables users to create, distribute, and analyze surveys.
Kissmetrics — Kissmetrics is a powerful analytics and marketing platform that helps businesses track, analyse, and optimise their customer journey.
Confirmit — Confirmit is a market research and customer experience management software platform.
LiveAgent — LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service.
GrooveHQ — Groove is the Shared Inbox for small businesses looking for an alternative to Email.
TeamSupport — Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.
Help Scout — Help Scout’s shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
Happyfox — Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system – Schedule a One-on-One Demo
Citrix Podio — Build powerful low-code business solutions to customize work and communication. Start for free.
Unbounce — Grow your relevance, leads, and sales with Unbounce. Use Unbounce to easily create and optimize landing pages for your small business and boost conversions with AI insights.
OrderEase — A complete online B2B ordering solution for wholesalers, retailers and buying groups utilizing online product catalogs and a centralized order hub for faster more accurate ordering.
Base CRM — Base is a CRM platform that helps businesses build better customer relationships. It offers features like contact management, sales automation, and reporting to help teams close more deals and increase customer satisfaction.
Stripe — Millions of businesses of all sizes—from startups to large enterprises—use Stripe’s software and APIs to accept payments, send payouts, and manage their businesses online.