Compare 20NINE CRM and Drift

Comparison

20NINE CRM Logo

20NINE CRM

An alternative to cumbersome CRM for small businesses. Manage clients, sales, communication & documents from the mobile and computer! Find out more

Drift

Drift’s Conversation Cloud helps businesses connect with customers in the moments that matter most — using chat, email, video, and more. Find out more
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Why you should consider it
  • No lock in period
  • Scale up/down monthly
  • Companies that use Drift have seen a 48% increase in qualified leads and a 36% decrease in sales cycle time.
  • Drift customers have reported a 10x increase in meeting scheduled and a 4x increase in pipeline generated within 6 months.
  • Drift customers have seen a 10% increase in sales qualified leads and a 20% decrease in sales cycle time.
What are the benefits?
  • AI-powered chatbot
  • Lead qualification
  • Real-time messaging
  • Sales acceleration
Things to look out for
  • Limited Integrations
Who is it for?
  • Account Executives
  • Account Managers
  • B2B Sales Specialists
  • Branch Managers
  • Managers and Leaders
  • Contact Centre Teams
  • Customer Service Managers
  • Customer Support Teams
  • Marketing Agencies
  • Marketing Consultants
  • Marketing Managers
  • Office Managers
  • Operations Managers
  • Product Managers
  • Project Managers
  • Property Managers
  • Real Estate Agencies
  • Real Estate Brokers
  • Sales and Marketing Teams
  • Sales Managers
  • Sales Representatives
  • Savvy Individuals
  • Small Business Owners
  • Startup Companies
  • Business Owners
  • Marketers
  • Product Managers
  • Startups
Features

Account Executives

20NINE CRM

An alternative to cumbersome CRM for small businesses. Manage clients, sales, communication & documents from the mobile and computer!

Get it all in one App! Clients, communication, e-signing, document management, sales & invoicing. 

Connect 20NINE as a small business CRM to other applications like Office 365, Fortnox, LinkedIn, Teams, Mailchimp, WordPress, Dropbox and Google Workspace.


Drift

Drift is a conversational marketing platform that helps businesses connect with their customers in a more personalized and human way.

It provides a chatbot that can be integrated into a website, allowing businesses to engage with visitors in real-time.

Who Should Use Drift?

Key Benefits and Features

How Drift Compares with Competitors

Drift's main competitors include Intercom, HubSpot, and Zendesk.

While each platform has its own unique features and benefits, Drift is known for its conversational marketing capabilities and its ability to help businesses engage with customers in real-time.

Additionally, Drift's focus on automation and integrations sets it apart from some of its competitors.

Help & Support

What is sales enablement?
Sales enablement refers to the tools and processes that help sales teams to be more effective, including training, content management, and sales analytics.
What is customer engagement?
Customer engagement refers to the ways in which businesses interact with their customers, including customer support, feedback, and loyalty programs.
What industries does Drift serve?
Drift serves a wide range of industries, including B2B, SaaS, e-commerce, and healthcare.
What kind of businesses can benefit from Drift?
Any business that wants to improve customer engagement, generate more leads, and close more deals can benefit from Drift.
Does Drift offer a free trial?
Yes, Drift offers a free trial for their conversational marketing platform.
What kind of support does Drift offer?
Drift offers a variety of support options, including email support, phone support, and a knowledge base.
What is Drift?
Drift is a conversational marketing platform that helps businesses connect with their customers in real-time.
What services does Drift offer?
Drift offers a variety of services, including conversational marketing, sales enablement, and customer engagement tools.
How does Drift work?
Drift uses chatbots and live chat to engage website visitors and customers in real-time conversations, helping businesses to convert more leads and close more deals.
What is conversational marketing?
Conversational marketing is a marketing approach that prioritizes real-time conversations with customers, rather than relying solely on traditional marketing channels like email or social media.
What does Drift offer?
Drift offers a suite of tools that help businesses generate more leads and close more deals faster through real-time conversations.
What is conversational marketing?
Conversational marketing is a new way of interacting with customers that involves real-time conversations and personalized messaging.
What are some of Drift's features?
Some of Drift's features include chatbots, live chat, email marketing, and account-based marketing.
How does Drift help businesses generate more leads?
Drift helps businesses generate more leads by engaging website visitors in real-time conversations and capturing their contact information.
How does Drift help businesses close more deals?
Drift helps businesses close more deals by providing sales teams with real-time insights into prospect behavior and enabling them to engage with prospects in a personalized way.
What is Drift's pricing model?
Drift offers a range of pricing plans based on the size of your business and the features you need. Contact sales for more information.
What integrations does Drift offer?
Drift offers integrations with a wide range of marketing and sales tools, including Salesforce, Marketo, Hubspot, and more.
What is Drift's customer support like?
Drift offers 24/7 customer support via chat, email, and phone.
What is Drift?
Drift is the world's first and only conversational marketing platform.

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