Compare 20NINE CRM and Freshsales Comparison
20NINE CRM An alternative to cumbersome CRM for small businesses. Manage clients, sales, communication & documents from the mobile and computer! Find out more Try 20NINE CRM	Freshsales Personalize engagement, shorten your sales cycle, and grow your business with Freshsales. Find out more Try Freshsales
Try 20NINE CRM	Try Freshsales

20NINE CRM

An alternative to cumbersome CRM for small businesses. Manage clients, sales, communication & documents from the mobile and computer!

Get it all in one App! Clients, communication, e-signing, document management, sales & invoicing. 

Connect 20NINE as a small business CRM to other applications like Office 365, Fortnox, LinkedIn, Teams, Mailchimp, WordPress, Dropbox and Google Workspace.

Activity board for deals – Gives control of your daily, weekly, monthly actions – Gives both the short-term and long-term focus in the same view – Gives better focus on the next action in each business process – Gives a better overview over your different processes – Gives access to easy to use CRM logic
A shared phonebook See who is calling even if the person is not in your own phone book. 20NINE collects your colleagues’ contacts from the phone and shows the name, type of contact and the company of the caller.
Like a digital Swiss army knife Connect 20NINE as a small business CRM to other applications like Office 365, Fortnox, LinkedIn, Teams, Mailchimp, WordPress, Dropbox and Google Workspace.
Work smarter not harder Use document templates and E-Signing directly from your mobile phone with a mobile small business CRM.
Send personalised mass emails Send and track personal mass emails in real-time from 20NINE with your Office 365 or Gmail account. Automatic tracking of who opened and clicked on links helps you create warm call lists in no time. You can also catch new leads from your website with the plugin for WordPress.

Freshsales

Accelerate your revenue with context-driven sales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

Close deals faster with a 360° view of your customers

Get a complete view of your customer’s interactions to deliver personalized experiences. Leverage data to drive revenue.

Improve seller effectiveness by streamlining  your sales process

Have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork.

Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a solution that is easy to implement, and easier to use. Increase adoption, reduce costs, and boost morale.

Focus on the best leads. Generate more opportunities.

Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.

• Use AI-powered Chatbots to chat with visitors in real-time 
• Capture visitor information with customizable Web Forms 
• Understand visitor intent. Track page visits and actions on your site.

Have conversations with context. Shorten your sales cycle.

Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.

• Understand interest and engagement levels with the Activity Timeline
• Focus on the best opportunities with Predictive Contact Scoring
• Communicate seamlessly across channels - Phone, Email, Chat, SMS

Drive deals to closure, faster. Improve sales conversions with AI-powered insights.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue.

• Find the best deals to close with AI-based Deal Insights
• Collaborate across teams in real-time with Slack Integration
• Improve revenue predictability with Dynamic Forecasting

Grow customer value with integrated sales and support.

Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.

• Bring sales and support functionalities together with the Freshdesk Integration
• Understand your customers inside-out with a 360° customer view
• Upsell and cross-sell to your customer base with automated sales campaigns

Help & Support

What is Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is a customer relationship management software designed to help businesses manage their sales processes efficiently. It offers a range of features such as lead management, contact management, deal management, email tracking, and more.

What are the key features of Freshworks CRM Sales Cloud?

Some of the key features of Freshworks CRM Sales Cloud include lead management, contact management, deal management, email tracking, appointment scheduling, call recording, and more.

How does Freshworks CRM Sales Cloud help businesses?

Freshworks CRM Sales Cloud helps businesses streamline their sales processes, manage customer interactions more effectively, and improve their overall sales performance. It provides businesses with a 360-degree view of their customers, enabling them to make data-driven decisions and improve customer engagement.

Can Freshworks CRM Sales Cloud be integrated with other tools?

Yes, Freshworks CRM Sales Cloud can be integrated with a range of third-party tools such as marketing automation software, accounting software, and more. It also offers a range of APIs that allow businesses to build custom integrations.

Is Freshworks CRM Sales Cloud easy to use?

Yes, Freshworks CRM Sales Cloud is designed to be user-friendly and easy to use. It has a simple and intuitive interface, and its features are easy to navigate and use.

What kind of businesses can benefit from Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is suitable for businesses of all sizes and industries, including startups, SMBs, and large enterprises. It is particularly useful for businesses that want to improve their sales processes and customer engagement.

What kind of customer support does Freshworks CRM Sales Cloud offer?

Freshworks CRM Sales Cloud offers a range of customer support options, including email support, phone support, and live chat support. It also has a comprehensive knowledge base and community forum where users can find answers to common questions.