Why you should consider it
No lock in period Scale up/down monthly	Hotjar has been featured in Forbes, Entrepreneur, and Inc. Magazine Hotjar has been used by over 100,000 websites Hotjar has over 8 million users worldwide
What are the benefits?
	Detailed Insights Easy Setup Real-Time Data User Friendly
Things to look out for
	Costly Pricing Data Accuracy Data Privacy Data Security
Who is it for?
Account Executives Account Managers B2B Sales Specialists Branch Managers Managers and Leaders Contact Centre Teams Customer Service Managers Customer Support Teams Marketing Agencies Marketing Consultants Marketing Managers Office Managers Operations Managers Product Managers Project Managers Property Managers Real Estate Agencies Real Estate Brokers Sales and Marketing Teams Sales Managers Sales Representatives Savvy Individuals Small Business Owners Startup Companies	Bloggers Freelancers Marketing Professionals Product Managers Small Business Owners UX Designers Web Designers
Features

20NINE CRM

An alternative to cumbersome CRM for small businesses. Manage clients, sales, communication & documents from the mobile and computer!

Get it all in one App! Clients, communication, e-signing, document management, sales & invoicing. 

Connect 20NINE as a small business CRM to other applications like Office 365, Fortnox, LinkedIn, Teams, Mailchimp, WordPress, Dropbox and Google Workspace.

Activity board for deals – Gives control of your daily, weekly, monthly actions – Gives both the short-term and long-term focus in the same view – Gives better focus on the next action in each business process – Gives a better overview over your different processes – Gives access to easy to use CRM logic
A shared phonebook See who is calling even if the person is not in your own phone book. 20NINE collects your colleagues’ contacts from the phone and shows the name, type of contact and the company of the caller.
Like a digital Swiss army knife Connect 20NINE as a small business CRM to other applications like Office 365, Fortnox, LinkedIn, Teams, Mailchimp, WordPress, Dropbox and Google Workspace.
Work smarter not harder Use document templates and E-Signing directly from your mobile phone with a mobile small business CRM.
Send personalised mass emails Send and track personal mass emails in real-time from 20NINE with your Office 365 or Gmail account. Automatic tracking of who opened and clicked on links helps you create warm call lists in no time. You can also catch new leads from your website with the plugin for WordPress.

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Hotjar

Hotjar: A Comprehensive Overview

Hotjar is an all-in-one analytics and feedback platform that helps businesses understand their website visitors and customers better. It provides a suite of tools that allow users to collect data from their website and mobile app, analyze it, and gain insights to improve their user experience. Hotjar is designed for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

• Heatmaps: Visualize user behavior on your website or app by tracking clicks, taps, and mouse movements.
• Recordings: Watch recordings of real user sessions to understand how visitors interact with your website or app.
• Form Analysis: Analyze form submissions to identify areas of improvement.
• Surveys: Create surveys to collect feedback from your users.
• Polls: Ask questions to your users to gain insights into their needs and preferences.
• Funnels: Track user behavior across multiple pages to identify drop-off points.
• Incoming Feedback: Collect feedback from users directly on your website or app.

Who Should Use Hotjar?

Hotjar is designed for businesses of all sizes, from small startups to large enterprises. It is ideal for businesses that want to understand their users better and improve their user experience. Hotjar can be used by product managers, marketers, UX designers, and developers to gain insights into user behavior and identify areas of improvement.

How Does Hotjar Compare to Its Competitors?

Hotjar is a comprehensive analytics and feedback platform that offers a suite of tools to help businesses understand their users better. It is similar to other analytics and feedback platforms such as Google Analytics, Mixpanel, and Qualaroo, but it offers more features and is more user-friendly. Hotjar is also more affordable than its competitors, making it a great choice for businesses of all sizes.

Help & Support

What browsers does Hotjar support?

Hotjar supports all modern browsers, including Chrome, Firefox, Safari, and Edge.

Does Hotjar work on mobile devices?

Yes, Hotjar works on both desktop and mobile devices.

Does Hotjar offer a free trial?

Yes, Hotjar offers a 14-day free trial for all plans.

What is Hotjar?

Hotjar is a powerful tool that reveals the online behavior and voice of your users. Through analysis of both your website's traffic and feedback you collect directly from users, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance.

What features does Hotjar offer?

Hotjar offers a range of features to help you understand your users better. These include Heatmaps, Recordings, Funnels, Forms, Surveys, Recruiters, and Insights.

How does Hotjar work?

Hotjar works by tracking user behavior on your website. It records user clicks, taps, and mouse movements, as well as how far down the page they scroll. It also collects feedback from users through surveys, polls, and forms. All of this data is then analyzed to give you insights into how to improve your website's user experience.

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