Compare 8x8 and BigCommerce

Comparison

8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more

BigCommerce

Learn how BigCommerce powers your business with enterprise ecommerce capabilities—with lower cost and complexity. Find out more
Try 8x8Try BigCommerce
Why you should consider it
  • BigCommerce Merchants See 2x More Revenue Growth Than Other Platforms
  • BigCommerce Merchants See 3x More Traffic Than Other Platforms
  • BigCommerce Merchants See 4x More Conversion Rates Than Other Platforms
What are the benefits?
  • Enhanced Customer Experience
  • Easy Setup
  • Flexible Design
  • Scalable Platform
  • Secure Hosting
Things to look out for
  • Limited customization options
  • Costs Involved
  • Limited Features
  • No Customization
  • No Free Plan
Who is it for?
  • Customer Service Teams
  • Entrepreneurs
  • Healthcare Professionals
  • IT Professionals
  • Marketing Teams
  • Remote Workers
  • Sales Teams
  • Small Business Owners
  • E-commerce Professionals
  • Entrepreneurs
  • Freelancers
  • Retailers
  • Small Business Owners
Features

Customer Service Teams

8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

Help & Support

How does 8x8 ensure security and compliance?
8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
What integrations does 8x8 offer?
8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
What type of support does 8x8 offer?
8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
What is the pricing for 8x8 services?
Sorry, pricing information is excluded from this list of FAQs.
What is 8x8?
8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
What services does 8x8 offer?
8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
What industries does 8x8 serve?
8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

BigCommerce

BigCommerce Overview


BigCommerce is an ecommerce platform that enables businesses to create and manage their own online stores.

It provides a comprehensive suite of tools and features to help businesses create a professional-looking store, manage their inventory, process payments, and more.

BigCommerce is suitable for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features


BigCommerce offers a wide range of features to help businesses create and manage their online stores.

These include:

Who Should Use BigCommerce?


BigCommerce is suitable for businesses of all sizes, from small startups to large enterprises.

It is a great choice for businesses that want to create and manage their own online stores without having to hire a web developer.

How Does BigCommerce Compare to Its Competitors?


BigCommerce is one of the most popular ecommerce platforms on the market.

It offers a comprehensive suite of features and tools to help businesses create and manage their online stores.

It is also more affordable than some of its competitors, such as Shopify and Magento.

Help & Support

What is BigCommerce?
BigCommerce is a leading ecommerce platform that enables businesses to create beautiful, engaging online stores.
What features does BigCommerce offer?
BigCommerce offers a wide range of features, including a drag-and-drop store builder, built-in SEO, powerful marketing tools, and more.
What payment methods does BigCommerce support?
BigCommerce supports a wide range of payment methods, including major credit cards, PayPal, Apple Pay, and more.
Does BigCommerce offer customer support?
Yes, BigCommerce offers 24/7 customer support via phone, email, and live chat.
Does BigCommerce offer a free trial?
Yes, BigCommerce offers a 15-day free trial for all plans.
Does BigCommerce offer discounts?
Yes, BigCommerce offers discounts for annual plans and for non-profits.

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