Compare 8x8 and BugHerd

Comparison

8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more

BugHerd

Try 8x8Try BugHerd
Why you should consider it
  • BugHerd has a 4.5-star rating on Capterra with over 300 reviews
  • BugHerd has helped over 100,000 teams track and manage their website issues
  • BugHerd users have reported a 70% reduction in website issue resolution time
What are the benefits?
  • Enhanced Customer Experience
  • Easy Bug Tracking
  • Team Collaboration
  • Time-Saving Features
  • Visual feedback tool
Things to look out for
  • Limited customization options
  • Limited customization options
  • Limited integrations with other tools.
  • May not be suitable for very large teams.
  • Pricing can be high
Who is it for?
  • Customer Service Teams
  • Entrepreneurs
  • Healthcare Professionals
  • IT Professionals
  • Marketing Teams
  • Remote Workers
  • Sales Teams
  • Small Business Owners
  • Digital Agencies
  • Freelancers
  • Product Managers
  • Project Managers
  • Quality assurance teams
  • Small Business Owners
  • Startups
  • Web Designers
  • Web Developers
Features
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Customer Service Teams

8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

Help & Support

How does 8x8 ensure security and compliance?
8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
What integrations does 8x8 offer?
8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
What type of support does 8x8 offer?
8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
What is the pricing for 8x8 services?
Sorry, pricing information is excluded from this list of FAQs.
What is 8x8?
8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
What services does 8x8 offer?
8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
What industries does 8x8 serve?
8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

BugHerd

Help & Support

What is BugHerd?
BugHerd is a visual feedback tool for websites. It allows users to report bugs and issues directly on a website, and provides a simple way to manage and track those issues.
How does BugHerd work?
BugHerd is a browser extension that allows users to click and highlight any element on a website, and add comments and feedback about that element. The feedback is then sent to a central dashboard where it can be managed and tracked by a team.
What are the benefits of using BugHerd?
BugHerd makes it easy for users to report bugs and issues on a website, and provides a simple way for teams to manage and track those issues. It also allows for collaboration and communication between team members, and provides a visual way to understand and prioritize issues.
What kind of websites can BugHerd be used on?
BugHerd can be used on any website, regardless of the platform or technology used to build it.
Is BugHerd easy to use?
Yes, BugHerd is designed to be easy to use and requires no technical knowledge or training. Users can simply install the browser extension and start reporting issues.
What kind of support does BugHerd offer?
BugHerd offers a range of support options, including email support, a knowledge base, and live chat support during business hours.
Can BugHerd be integrated with other tools?
Yes, BugHerd can be integrated with a range of other tools, including project management tools, issue tracking tools, and chat tools.
Is BugHerd secure?
Yes, BugHerd takes security and privacy seriously. All data is encrypted and stored securely, and BugHerd is compliant with industry standards and regulations.

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