Compare 8x8 and Cisco Webex

Comparison

8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more
Cisco Webex Logo

Cisco Webex

Webex by Cisco is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. Web conferencing, cloud calling, and equipment. Find out more
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What are the benefits?
  • Enhanced Customer Experience
  • Easy Collaboration
  • Flexible Scheduling
  • Mobile Accessibility
Things to look out for
  • Limited customization options
  • Limited customization options
  • Pricing can be high
Who is it for?
  • Customer Service Teams
  • Entrepreneurs
  • Healthcare Professionals
  • IT Professionals
  • Marketing Teams
  • Remote Workers
  • Sales Teams
  • Small Business Owners
  • Customer support teams
  • Educators
  • Event Organizers
  • Government Agencies
  • Healthcare Professionals
  • Non-Profit Organizations
  • Remote Workers
  • Sales Teams
  • Small Business Owners
  • Team managers
Features

Customer Service Teams

8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

Help & Support

How does 8x8 ensure security and compliance?
8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
What integrations does 8x8 offer?
8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
What type of support does 8x8 offer?
8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
What is the pricing for 8x8 services?
Sorry, pricing information is excluded from this list of FAQs.
What is 8x8?
8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
What services does 8x8 offer?
8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
What industries does 8x8 serve?
8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

Cisco Webex

Webex: A Comprehensive Collaboration Solution

Summary

Webex is a cloud-based collaboration solution that enables teams to meet, collaborate, and share content in real-time.

It offers a range of features such as video conferencing, screen sharing, file sharing, and messaging, making it an ideal solution for businesses of all sizes.

Who should use it?

Key Benefits and Features

Comparison with Competitors

Webex is a popular collaboration solution that competes with other tools such as Zoom and Microsoft Teams.

While all three offer similar features, Webex has some unique advantages:

Help & Support

What is Webex?
Webex is a video conferencing and online meeting platform that allows people to collaborate online in real-time, from anywhere in the world.
What are the key features of Webex?
Webex offers a range of features including video conferencing, screen sharing, recording, file sharing, whiteboarding, and virtual backgrounds.
How do I join a Webex meeting?
To join a Webex meeting, you can click on the link provided in the meeting invitation or enter the meeting number on the Webex website or app.
Can I use Webex on my mobile device?
Yes, Webex is available on mobile devices through the Webex app for iOS and Android.
Is Webex secure?
Yes, Webex uses end-to-end encryption to ensure that all communications are secure and private.
What is Webex Teams?
Webex Teams is a collaboration platform that allows teams to chat, share files, and work together in real-time.
What is Webex Calling?
Webex Calling is a cloud-based phone system that allows businesses to make and receive calls over the internet.
Can I integrate Webex with other apps?
Yes, Webex can be integrated with a range of other apps including Microsoft Teams, Salesforce, and Google Drive.
What is the cost of Webex?
Sorry, pricing information has been excluded from this list of FAQs.

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