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8x8 8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more Try 8x8	Freshmarketer Send the right message at the right time to convert more leads with Freshmarketer Find out more Try Freshmarketer
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8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

• Small to medium-sized businesses
• Enterprise-level organizations
• Remote teams and workforces
• Businesses with a need for reliable and secure communication channels

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

• Cloud-based platform for easy access and management
• Integrated voice, video, chat, and contact center services
• Reliable and secure communication channels
• Mobile app for remote access and management
• Advanced analytics and reporting for performance tracking
• Customizable and scalable solutions to fit specific business needs

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

• Integrated platform: 8x8 offers a complete solution for voice, video, chat, and contact center needs, all in one place.
• Reliability and security: 8x8 provides reliable and secure communication channels to ensure business continuity and data protection.
• Scalability: 8x8 offers customizable and scalable solutions to fit specific business needs, making it a top choice for businesses of all sizes.

Help & Support

How does 8x8 ensure security and compliance?

8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.

What integrations does 8x8 offer?

8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.

What type of support does 8x8 offer?

8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.

What is the pricing for 8x8 services?

Sorry, pricing information is excluded from this list of FAQs.

What is 8x8?

8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.

What services does 8x8 offer?

8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.

What industries does 8x8 serve?

8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

Freshmarketer

Simple and powerful marketing automation

Send the right message at the right time to convert more leads with Freshmarketer.

Drive more marketing pipeline with Freshmarketer

• For startups that want powerful email marketing combined with contact management.
• Delight customers with targeted campaigns and support them with educational content to build deeper relationships.
• Build customer relationships for life. Increase repeat purchases by aiding upsell and cross-sell.
• Build tailored campaigns and optimize them with real-time data for better engagement.
• Deliver personalized experiences at scale. Engage across channels with the right messaging at the right time.
• Get an end-to-end view of every customer, understand their activities, and segment them according to their interests.
• Understand customer intent. Build marketing campaigns that move the needle.
  Attract website visitors, start contextual conversations, gather behavior data, and turn your website into a lead generation machine.
• Send the right message at the right time to convert more leads with Freshmarketer.
• Personalize messages with simple and powerful marketing automation.

Help & Support

What is Freshworks CRM Marketing?

Freshworks CRM Marketing is a comprehensive marketing automation solution that helps you create, manage, and measure campaigns across multiple channels, including email, web, social, and more.

What features does Freshworks CRM Marketing offer?

Freshworks CRM Marketing offers a range of features, including email marketing, lead scoring, segmentation, automation, and more.

How does Freshworks CRM Marketing help me reach my customers?

Freshworks CRM Marketing helps you reach your customers by providing you with the tools to create, manage, and measure campaigns across multiple channels, including email, web, social, and more.

How does Freshworks CRM Marketing help me track my campaigns?

Freshworks CRM Marketing helps you track your campaigns by providing you with detailed analytics and reporting tools to measure the success of your campaigns.

How does Freshworks CRM Marketing help me segment my customers?

Freshworks CRM Marketing helps you segment your customers by providing you with powerful segmentation tools to create targeted campaigns for specific customer segments.

How does Freshworks CRM Marketing help me automate my campaigns?

Freshworks CRM Marketing helps you automate your campaigns by providing you with powerful automation tools to create automated campaigns that are triggered by customer actions or behaviors.

What is Freshworks CRM Marketing?

Freshworks CRM Marketing is a comprehensive marketing automation solution that helps you create, manage, and measure campaigns across multiple channels, including email, social media, and web.

What features does Freshworks CRM Marketing offer?

Freshworks CRM Marketing offers a range of features, including email marketing, lead scoring, segmentation, automation, and analytics.

How does Freshworks CRM Marketing help me reach my customers?

Freshworks CRM Marketing helps you reach your customers by providing you with the tools to create, manage, and measure campaigns across multiple channels, including email, social media, and web.

What types of campaigns can I create with Freshworks CRM Marketing?

You can create a variety of campaigns with Freshworks CRM Marketing, including email campaigns, social media campaigns, and web campaigns.

How can I measure the success of my campaigns?

Freshworks CRM Marketing provides you with powerful analytics tools to measure the success of your campaigns, including lead scoring, segmentation, and automation.