Compare 8x8 and HipChat

Comparison

8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more

HipChat

HipChat is a team communication tool that helps teams stay connected and productive. It offers real-time messaging, file sharing, video chat, and more, all in one place. It's perfect for remote teams, distributed teams, and anyone who wants to stay connected. Find out more
Try 8x8Try HipChat
What are the benefits?
  • Enhanced Customer Experience
  • Integrations
  • Team Collaboration
Things to look out for
  • Limited customization options
  • Limited Features
Who is it for?
  • Customer Service Teams
  • Entrepreneurs
  • Healthcare Professionals
  • IT Professionals
  • Marketing Teams
  • Remote Workers
  • Sales Teams
  • Small Business Owners
  • Freelancers
  • Marketing Teams
  • Project Managers
  • Sales Teams
  • Small Business Owners
  • Software Developers
  • Startup Founders
Features

Customer Service Teams

8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

Help & Support

How does 8x8 ensure security and compliance?
8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
What integrations does 8x8 offer?
8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
What type of support does 8x8 offer?
8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
What is the pricing for 8x8 services?
Sorry, pricing information is excluded from this list of FAQs.
What is 8x8?
8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
What services does 8x8 offer?
8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
What industries does 8x8 serve?
8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

HipChat

HipChat is a cloud-based team collaboration and messaging platform that helps teams stay connected and productive.

It is designed to make it easy for teams to communicate, share files, and collaborate on projects.

It is available for both desktop and mobile devices.

Who Should Use HipChat?

HipChat is ideal for teams of any size, from small startups to large enterprises.

It is especially useful for teams that need to collaborate on projects, share files, and stay connected.

It is also great for teams that need to communicate with remote workers or those who are on the go.

Key Benefits and Features

How Does HipChat Compare to its Competitors?

HipChat is a great choice for teams that need a secure, reliable, and easy-to-use collaboration and messaging platform.

It is competitively priced and offers a wide range of features and integrations.

It is also highly secure and reliable, making it a great choice for teams that need to keep their data safe.

Compared to its competitors, HipChat offers a more comprehensive set of features and integrations, making it a great choice for teams of any size.

Help & Support

Does HipChat offer a free trial?
Yes, HipChat offers a free trial for up to 30 days.
Does HipChat offer integrations with other services?
Yes, HipChat offers integrations with a variety of services, including GitHub, JIRA, and Zendesk.
Does HipChat offer support?
Yes, HipChat offers support via email, phone, and live chat.
Does HipChat offer a mobile app?
Yes, HipChat offers a mobile app for iOS and Android devices.
What is HipChat?
HipChat is a team collaboration tool that helps teams communicate and work together more efficiently.
What platforms does HipChat support?
HipChat supports Windows, Mac, iOS, Android, and web browsers.

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