Compare 8x8 and Immerss Comparison
8x8 8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more Try 8x8	Immerss See how digital clienteling and live shopping will improve your business on all fronts. Find out more Try Immerss
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8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

• Small to medium-sized businesses
• Enterprise-level organizations
• Remote teams and workforces
• Businesses with a need for reliable and secure communication channels

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

• Cloud-based platform for easy access and management
• Integrated voice, video, chat, and contact center services
• Reliable and secure communication channels
• Mobile app for remote access and management
• Advanced analytics and reporting for performance tracking
• Customizable and scalable solutions to fit specific business needs

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

• Integrated platform: 8x8 offers a complete solution for voice, video, chat, and contact center needs, all in one place.
• Reliability and security: 8x8 provides reliable and secure communication channels to ensure business continuity and data protection.
• Scalability: 8x8 offers customizable and scalable solutions to fit specific business needs, making it a top choice for businesses of all sizes.

Help & Support

How does 8x8 ensure security and compliance?

8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.

What integrations does 8x8 offer?

8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.

What type of support does 8x8 offer?

8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.

What is the pricing for 8x8 services?

Sorry, pricing information is excluded from this list of FAQs.

What is 8x8?

8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.

What services does 8x8 offer?

8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.

What industries does 8x8 serve?

8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

Immerss

See how digital clienteling and live shopping will improve your business on all fronts.

You’re in total control with events shown right on your website and all sales tracked. 
It’s like having your own branded QVC channel.

Take the leap into live shoppable events with Immerss and put your brand at the forefront of this booming sales channel.

Live stream, entertain, and interact with your customers to boost sales.

Restore the missing human element to ecommerce and guide your online shoppers all the way to checkout.

This virtual in-store experience will make a lasting impression on your customers while making a big impact on your bottom line.

Customers are likely to buy more if given helpful, timely advice. Immerss Clienteling enables retail associates to give customers the support they need to make purchases,   improving the customer experience and increasing brand loyalty.
Live stream, entertain, and interact with your customers to boost sales. Enable your viewers to add-to-cart and complete  the purchase without leaving the show.