Compare 8x8 and JIRA

Comparison

8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more

JIRA

JIRA is a project management and issue tracking software developed by Atlassian. Find out more
Try 8x8Try JIRA
Why you should consider it
  • Automated Workflows
  • Real-Time Insights
  • Unlimited Customization
What are the benefits?
  • Enhanced Customer Experience
  • Collaborative
  • Customizable
  • Scalable
  • Trusted
Things to look out for
  • Limited customization options
Who is it for?
  • Customer Service Teams
  • Entrepreneurs
  • Healthcare Professionals
  • IT Professionals
  • Marketing Teams
  • Remote Workers
  • Sales Teams
  • Small Business Owners
  • Business Analysts
  • Project Managers
  • Quality Assurance Engineers
  • Scrum Masters
  • Small Business Owners
  • Software Developers
  • Support Specialists
  • Technical Writers
Features

Customer Service Teams

8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

Help & Support

How does 8x8 ensure security and compliance?
8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
What integrations does 8x8 offer?
8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
What type of support does 8x8 offer?
8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
What is the pricing for 8x8 services?
Sorry, pricing information is excluded from this list of FAQs.
What is 8x8?
8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
What services does 8x8 offer?
8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
What industries does 8x8 serve?
8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

JIRA

JIRA is a project management and issue tracking software developed by Atlassian. It is designed to help teams plan, track, and manage their projects and tasks. JIRA is used by teams of all sizes, from small startups to large enterprises. It is a popular choice for software development teams, as it provides an easy way to manage tasks, track progress, and collaborate with team members.

Who Should Use JIRA?

JIRA is a great tool for teams of all sizes, from small startups to large enterprises. It is especially useful for software development teams, as it provides an easy way to manage tasks, track progress, and collaborate with team members. JIRA is also a great choice for teams that need to manage multiple projects at once, as it allows users to easily switch between projects and tasks.

Key Benefits of JIRA

JIRA provides a number of key benefits for teams of all sizes. It is easy to use and provides an intuitive user interface. It also allows users to easily switch between projects and tasks. JIRA also provides powerful reporting and analytics tools, allowing users to track progress and identify areas for improvement. Additionally, JIRA integrates with a number of other tools, such as Slack, GitHub, and Confluence, allowing users to easily collaborate with team members.

How Does JIRA Compare to its Competitors?

JIRA is one of the most popular project management and issue tracking tools on the market. It is a great choice for teams of all sizes, as it provides an easy to use interface and powerful reporting and analytics tools. Additionally, JIRA integrates with a number of other tools, allowing users to easily collaborate with team members.

JIRA's main competitors are Trello, Asana, and Basecamp. Trello is a great choice for teams that need to manage multiple projects at once, as it provides an easy to use interface and allows users to easily switch between projects and tasks. Asana is a great choice for teams that need to track progress and identify areas for improvement, as it provides powerful reporting and analytics tools. Finally, Basecamp is a great choice for teams that need to collaborate with team members, as it integrates with a number of other tools, such as Slack, GitHub, and Confluence.

Help & Support

What is Jira?
Jira is a software development tool used for issue tracking and project management.
What platforms does Jira support?
Jira is available on Windows, Mac, and Linux operating systems.
What features does Jira offer?
Jira offers features such as issue tracking, project management, agile boards, and more.
How do I get started with Jira?
You can get started with Jira by signing up for a free trial or purchasing a subscription.
Does Jira offer customer support?
Yes, Jira offers customer support via phone, email, and online chat.
Does Jira integrate with other tools?
Yes, Jira integrates with a variety of other tools such as Slack, GitHub, and more.

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