Compare 8x8 and LiveChatComparison | |
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8x88x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more |  LiveChatLiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media. Find out more |
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Customer Service Teams
Keep up to date about Analytics & Reporting offers like 8x8
Privacy8x8
8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.
It provides a complete solution for voice, video, chat, and contact center needs, all in one place.
Who Should Use 8x8?
- Small to medium-sized businesses
- Enterprise-level organizations
- Remote teams and workforces
- Businesses with a need for reliable and secure communication channels
Key Benefits and Features
8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:
- Cloud-based platform for easy access and management
- Integrated voice, video, chat, and contact center services
- Reliable and secure communication channels
- Mobile app for remote access and management
- Advanced analytics and reporting for performance tracking
- Customizable and scalable solutions to fit specific business needs
How 8x8 Compares with Competitors
8x8 is a leading cloud communications platform that competes with other top providers in the market.
Here are some key ways in which it stands out:
- Integrated platform: 8x8 offers a complete solution for voice, video, chat, and contact center needs, all in one place.
- Reliability and security: 8x8 provides reliable and secure communication channels to ensure business continuity and data protection.
- Scalability: 8x8 offers customizable and scalable solutions to fit specific business needs, making it a top choice for businesses of all sizes.
Help & Support
- How does 8x8 ensure security and compliance?
- 8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
- What integrations does 8x8 offer?
- 8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
- What type of support does 8x8 offer?
- 8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
- What is the pricing for 8x8 services?
- Sorry, pricing information is excluded from this list of FAQs.
- What is 8x8?
- 8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
- What services does 8x8 offer?
- 8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
- What industries does 8x8 serve?
- 8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.
LiveChat
LiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media.
LiveChat also provides a range of features such as automated chatbots, customer feedback surveys, and analytics. LiveChat is suitable for businesses of all sizes, from small businesses to large enterprises.
Key Benefits and Features
- Real-time customer service and support
- Automated chatbots
- Customer feedback surveys
- Analytics and reporting
- Integrations with other customer service tools
How Does LiveChat Compare to Its Competitors?
LiveChat is one of the leading customer service solutions on the market. It offers a comprehensive set of features and is suitable for businesses of all sizes. It is also more affordable than many of its competitors, making it a great choice for businesses on a budget.
LiveChat also offers a range of integrations with other customer service tools, making it easy to integrate with existing systems.
Help & Support
- What is LiveChat?
- LiveChat is a customer service software that helps businesses provide customer support and increase sales.
- What features does LiveChat offer?
- LiveChat offers a range of features, including live chat, ticketing, automation, reporting, and more.
- How does LiveChat work?
- LiveChat works by allowing customers to chat with customer service agents in real-time. Agents can respond to customer inquiries, provide support, and close sales.
- What platforms does LiveChat support?
- LiveChat supports a range of platforms, including web, mobile, and desktop.
- Does LiveChat offer a free trial?
- Yes, LiveChat offers a 14-day free trial with no credit card required.
- Does LiveChat offer integrations?
- Yes, LiveChat offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.
- Does LiveChat offer customer support?
- Yes, LiveChat offers 24/7 customer support via live chat, email, and phone.