Compare 8x8 and MessageBird

Comparison

8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more

MessageBird

en/ MessageBird is a cloud communications platform that enables businesses to communicate with customers via SMS, Chat, Voice and Video. It helps companies to reach customers quickly, reliably and securely, with features like automated messaging, two-way conversations and analytics. Find out more
Try 8x8Try MessageBird
Why you should consider it
  • Deliver Messages in Over 900 Networks Across the Globe
  • MessageBird Delivers Over 6 Billion Messages Per Month
  • MessageBird Has a 99.95% Delivery Rate
  • Over 15,000 Companies Worldwide Use MessageBird
  • Over 15,000 Customers Worldwide
  • Send Over 5 Billion Messages Every Month
What are the benefits?
  • Enhanced Customer Experience
  • Cost-Effective
  • Easy Setup
  • Global Reach
  • Secure Platform
Things to look out for
  • Limited customization options
  • Costs
  • Integrations
  • Limitations
  • Security
Who is it for?
  • Customer Service Teams
  • Entrepreneurs
  • Healthcare Professionals
  • IT Professionals
  • Marketing Teams
  • Remote Workers
  • Sales Teams
  • Small Business Owners
  • Customer Service Representatives
  • IT Professionals
  • Marketing Professionals
  • Small Business Owners
  • Software Developers
Features

Customer Service Teams

8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

Help & Support

How does 8x8 ensure security and compliance?
8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
What integrations does 8x8 offer?
8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
What type of support does 8x8 offer?
8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
What is the pricing for 8x8 services?
Sorry, pricing information is excluded from this list of FAQs.
What is 8x8?
8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
What services does 8x8 offer?
8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
What industries does 8x8 serve?
8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

MessageBird

MessageBird: A Comprehensive Overview

MessageBird is a cloud-based communication platform that enables businesses to communicate with customers through SMS, chat, voice, and video. It is designed to help businesses of all sizes to quickly and easily reach their customers, no matter where they are located. MessageBird is a great choice for businesses that need to send out large volumes of messages, as it offers a reliable and secure platform for doing so.

Who Should Use MessageBird?

MessageBird is ideal for businesses of all sizes that need to send out large volumes of messages to their customers. It is especially useful for businesses that need to reach customers in multiple countries, as MessageBird supports over 900 networks in more than 200 countries. Additionally, MessageBird is a great choice for businesses that need to send out messages quickly and securely.

Key Benefits and Features

How Does MessageBird Compare to Its Competitors?

MessageBird stands out from its competitors due to its reliable and secure platform, its global reach, and its integration with popular CRM and eCommerce platforms. Additionally, MessageBird offers real-time analytics and reporting, as well as 24/7 customer support. This makes it a great choice for businesses that need to send out large volumes of messages quickly and securely.

Help & Support

What is MessageBird?
MessageBird is a cloud communications platform that enables businesses to communicate with their customers via SMS, Chat, Voice and Video.
What services does MessageBird offer?
MessageBird offers a range of cloud communication services, including SMS, Chat, Voice and Video.
What countries does MessageBird support?
MessageBird supports over 200 countries and territories worldwide.
What languages does MessageBird support?
MessageBird supports over 30 languages, including English, Spanish, French, German, Dutch, and more.
What type of customer support does MessageBird offer?
MessageBird offers 24/7 customer support via email, phone, and live chat.
Does MessageBird offer a free trial?
Yes, MessageBird offers a free trial for all of its services.
Does MessageBird offer an API?
Yes, MessageBird offers a REST API that allows developers to integrate its services into their applications.
Does MessageBird offer a mobile app?
Yes, MessageBird offers a mobile app for iOS and Android devices.

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