Compare 8x8 and Textline

Comparison

8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more

Textline

Try 8x8Try Textline
Why you should consider it
  • Increase conversion rates by up to 300% with Textline's real-time messaging platform
  • Over 90% of customers prefer messaging over phone and email for customer support
  • Textline's platform has helped businesses reduce response times by up to 80%
What are the benefits?
  • Enhanced Customer Experience
  • Customizable chat settings
  • Easy sign-up process
  • Efficient communication platform
  • Real-time message notifications
Things to look out for
  • Limited customization options
  • Limited customization options
  • Long sign-up process
  • No Mobile App
  • No social media login
Who is it for?
  • Customer Service Teams
  • Entrepreneurs
  • Healthcare Professionals
  • IT Professionals
  • Marketing Teams
  • Remote Workers
  • Sales Teams
  • Small Business Owners
  • Consultants
  • Customer support teams
  • E-commerce Businesses
  • Educational Institutions
  • Entrepreneurs
  • Freelancers
  • Government Agencies
  • Healthcare Providers
  • Marketing Teams
  • Non-Profit Organizations
  • Online Retailers
  • Sales Teams
  • Service-based businesses
  • Small Business Owners
  • Startups
Features

Customer Service Teams

8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

Help & Support

How does 8x8 ensure security and compliance?
8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
What integrations does 8x8 offer?
8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
What type of support does 8x8 offer?
8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
What is the pricing for 8x8 services?
Sorry, pricing information is excluded from this list of FAQs.
What is 8x8?
8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
What services does 8x8 offer?
8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
What industries does 8x8 serve?
8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

Textline

Help & Support

What is Textline?
Textline is a business SMS platform that allows you to communicate with customers and clients via text message.
What are the benefits of using Textline?
Textline allows for quick and easy communication with customers, which can improve customer satisfaction and increase sales. It also allows for efficient team collaboration and integration with other business tools.
How does Textline work?
Textline provides a web-based platform for sending and receiving text messages. You can use the platform to communicate with customers and clients, as well as to collaborate with team members. Textline also offers integrations with other business tools, such as CRMs and helpdesk software.
How do I sign up for Textline?
To sign up for Textline, simply visit the sign-up page and provide your information. You will then be able to start using the platform to communicate with customers and clients via text message.
What types of businesses can use Textline?
Textline is suitable for businesses of all sizes and industries. It can be particularly useful for businesses that rely on quick and efficient communication with customers, such as those in the service industry.
Is Textline secure?
Yes, Textline takes security very seriously and uses industry-standard encryption to protect your data. Additionally, Textline is fully compliant with regulations such as HIPAA and GDPR.
Does Textline offer customer support?
Yes, Textline offers customer support via email and phone. Additionally, the platform includes a knowledge base and community forum where users can find answers to common questions.
What integrations does Textline offer?
Textline offers integrations with a variety of business tools, including CRMs, helpdesk software, and marketing automation platforms. Some of the most popular integrations include Salesforce, Zendesk, and HubSpot.
What is the pricing for Textline?
Sorry, pricing was excluded from this list of FAQs.

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