Compare 8x8 and Twilio Comparison
8x8 8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more Try 8x8	Twilio Connect with customers on their preferred channels—anywhere in the world. Quickly integrate powerful communication APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Find out more Try Twilio
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8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

• Small to medium-sized businesses
• Enterprise-level organizations
• Remote teams and workforces
• Businesses with a need for reliable and secure communication channels

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

• Cloud-based platform for easy access and management
• Integrated voice, video, chat, and contact center services
• Reliable and secure communication channels
• Mobile app for remote access and management
• Advanced analytics and reporting for performance tracking
• Customizable and scalable solutions to fit specific business needs

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

• Integrated platform: 8x8 offers a complete solution for voice, video, chat, and contact center needs, all in one place.
• Reliability and security: 8x8 provides reliable and secure communication channels to ensure business continuity and data protection.
• Scalability: 8x8 offers customizable and scalable solutions to fit specific business needs, making it a top choice for businesses of all sizes.

Help & Support

How does 8x8 ensure security and compliance?

8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.

What integrations does 8x8 offer?

8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.

What type of support does 8x8 offer?

8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.

What is the pricing for 8x8 services?

Sorry, pricing information is excluded from this list of FAQs.

What is 8x8?

8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.

What services does 8x8 offer?

8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.

What industries does 8x8 serve?

8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

Twilio

Twilio is a cloud communications platform that enables developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. Twilio is used by businesses of all sizes, from startups to Fortune 500 companies, to build powerful customer engagement solutions.

Who Should Use Twilio?

Twilio is ideal for businesses that need to quickly and easily build customer engagement solutions. It is especially useful for companies that need to integrate communication capabilities into their existing applications or websites. Twilio is also a great choice for businesses that need to scale their communication solutions quickly and easily.

Key Benefits and Features

• Easy to use web service APIs
• Integrate communication capabilities into existing applications or websites
• Scalable communication solutions
• Real-time analytics and reporting
• Secure and reliable communication

How Does Twilio Compare to Its Competitors?

Twilio stands out from its competitors due to its easy-to-use web service APIs, scalability, and real-time analytics and reporting. It also offers secure and reliable communication, making it a great choice for businesses that need to quickly and easily build customer engagement solutions.

Help & Support

What is Twilio?

Twilio is a cloud communications platform that enables developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.

What is Twilio?

Twilio is a cloud communications platform that enables developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.

What services does Twilio provide?

Twilio provides a suite of cloud communications services, including Programmable Voice, Programmable SMS, Programmable Video, Programmable Fax, and Programmable Chat.

What services does Twilio provide?

Twilio provides a suite of cloud communications services, including Programmable Voice, Programmable SMS, Programmable Video, Programmable Fax, and Programmable Chat.

What programming languages does Twilio support?

Twilio supports a wide range of programming languages, including Java, Python, Node.js, Ruby, PHP, C#, and Go.

What programming languages does Twilio support?

Twilio supports a wide range of programming languages, including Java, Python, Node.js, Ruby, PHP, C#, and Go.

How do I get started with Twilio?

To get started with Twilio, you can sign up for a free Twilio account and explore the documentation to learn more about the services and features available.

How do I get started with Twilio?

To get started with Twilio, you can sign up for a free Twilio account and explore the documentation to learn more about the services and features available.

What is the Twilio API?

The Twilio API is a set of web service APIs that allow developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using Twilio's cloud communications platform.

What is the Twilio API?

The Twilio API is a set of web service APIs that allow developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using Twilio's cloud communications platform.

How do I contact Twilio support?

You can contact Twilio support by visiting the Twilio Support page or by emailing support@twilio.com.

How do I contact Twilio support?

You can contact Twilio support by visiting the Twilio Support page or by emailing support@twilio.com.

What services does Twilio provide?

Twilio provides a suite of cloud communications services, including Programmable Voice, Programmable SMS, Programmable Video, Programmable Fax, and Programmable Chat.

What programming languages does Twilio support?

Twilio supports a wide range of programming languages, including Java, Python, Node.js, Ruby, PHP, C#, and Go.

How do I get started with Twilio?

To get started with Twilio, you can sign up for a free Twilio account and explore the documentation to learn more about the services and features available.

What is the Twilio API?

The Twilio API is a set of web service APIs that allow developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using Twilio's cloud communications platform.

How do I contact Twilio support?

You can contact Twilio support by visiting the Twilio Support page or by emailing support@twilio.com.

What is Twilio?

Twilio is a cloud communications platform that enables developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.