| What are the benefits? |
|---|
- Enhanced Customer Experience
| |
| Things to look out for |
|---|
- Limited customization options
| |
| Who is it for? |
|---|
- Customer Service Teams
- Entrepreneurs
- Healthcare Professionals
- IT Professionals
- Marketing Teams
- Remote Workers
- Sales Teams
- Small Business Owners
| - Entrepreneurs
- Freelancers
- Remote Workers
- Small Business Owners
- Startup Founders
|
| Features |
|---|
| |
| |
| |
| |
| |
| |
| |
| |
| |
8x8
8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.
It provides a complete solution for voice, video, chat, and contact center needs, all in one place.
Who Should Use 8x8?
- Small to medium-sized businesses
- Enterprise-level organizations
- Remote teams and workforces
- Businesses with a need for reliable and secure communication channels
Key Benefits and Features
8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:
- Cloud-based platform for easy access and management
- Integrated voice, video, chat, and contact center services
- Reliable and secure communication channels
- Mobile app for remote access and management
- Advanced analytics and reporting for performance tracking
- Customizable and scalable solutions to fit specific business needs
How 8x8 Compares with Competitors
8x8 is a leading cloud communications platform that competes with other top providers in the market.
Here are some key ways in which it stands out:
- Integrated platform: 8x8 offers a complete solution for voice, video, chat, and contact center needs, all in one place.
- Reliability and security: 8x8 provides reliable and secure communication channels to ensure business continuity and data protection.
- Scalability: 8x8 offers customizable and scalable solutions to fit specific business needs, making it a top choice for businesses of all sizes.
Help & Support
How does 8x8 ensure security and compliance?
8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.
What integrations does 8x8 offer?
8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.
What type of support does 8x8 offer?
8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.
What is the pricing for 8x8 services?
Sorry, pricing information is excluded from this list of FAQs.
What is 8x8?
8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.
What services does 8x8 offer?
8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.
What industries does 8x8 serve?
8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.
Vonage
Vonage is a cloud-based communications platform that provides businesses with a range of communication solutions, including voice, video, messaging, and contact center services.
It is designed to help businesses of all sizes stay connected with their customers, partners, and employees.
Who Should Use Vonage?
Vonage is ideal for businesses of all sizes, from small businesses to large enterprises.
It is especially useful for businesses that need to stay connected with customers, partners, and employees, as well as those that need to manage customer service and contact centers.
Key Benefits and Features
- Voice: Vonage provides businesses with a range of voice solutions, including VoIP, toll-free numbers, and international calling.
- Video: Vonage offers video conferencing and collaboration solutions, allowing businesses to stay connected with their customers, partners, and employees.
- Messaging: Vonage provides businesses with messaging solutions, including SMS, chat, and email.
- Contact Center: Vonage offers contact center solutions, allowing businesses to manage customer service and support.
- Integrations: Vonage integrates with a range of third-party applications, allowing businesses to extend their communication capabilities.
How Does Vonage Compare to its Competitors?
Vonage is a leading provider of cloud-based communication solutions, offering a range of features and benefits that are competitive with other providers.
It offers a range of voice, video, messaging, and contact center solutions, as well as integrations with third-party applications.
Additionally, Vonage offers competitive pricing and customer service.