Compare 8x8 and Zoho CRM Comparison
8x8 8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat. Find out more Try 8x8	Zoho CRM Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free. Find out more Try Zoho CRM
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8x8

8x8 is a cloud-based communications platform that offers a range of services to help businesses improve their communication and collaboration.

It provides a complete solution for voice, video, chat, and contact center needs, all in one place.

Who Should Use 8x8?

• Small to medium-sized businesses
• Enterprise-level organizations
• Remote teams and workforces
• Businesses with a need for reliable and secure communication channels

Key Benefits and Features

8x8 offers a range of benefits and features that make it a top choice for businesses looking to improve their communication and collaboration:

• Cloud-based platform for easy access and management
• Integrated voice, video, chat, and contact center services
• Reliable and secure communication channels
• Mobile app for remote access and management
• Advanced analytics and reporting for performance tracking
• Customizable and scalable solutions to fit specific business needs

How 8x8 Compares with Competitors

8x8 is a leading cloud communications platform that competes with other top providers in the market.

Here are some key ways in which it stands out:

• Integrated platform: 8x8 offers a complete solution for voice, video, chat, and contact center needs, all in one place.
• Reliability and security: 8x8 provides reliable and secure communication channels to ensure business continuity and data protection.
• Scalability: 8x8 offers customizable and scalable solutions to fit specific business needs, making it a top choice for businesses of all sizes.

Help & Support

How does 8x8 ensure security and compliance?

8x8 follows strict security protocols and is compliant with various industry regulations such as HIPAA, PCI DSS, and GDPR.

What integrations does 8x8 offer?

8x8 offers integrations with various CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace.

What type of support does 8x8 offer?

8x8 offers 24/7 technical support and a dedicated customer success manager for enterprise customers.

What is the pricing for 8x8 services?

Sorry, pricing information is excluded from this list of FAQs.

What is 8x8?

8x8 is a cloud communications and customer engagement platform that provides voice, video, chat and contact center solutions for businesses of all sizes.

What services does 8x8 offer?

8x8 offers a range of services including cloud phone systems, video conferencing, contact center solutions, team messaging, and analytics.

What industries does 8x8 serve?

8x8 serves a wide range of industries including healthcare, education, financial services, government, retail, and more.

Zoho CRM

Zoho CRM is a comprehensive customer relationship management (CRM) platform designed to help businesses of all sizes manage their customer relationships. It offers a wide range of features and tools to help businesses streamline their sales, marketing, customer service, and other customer-facing operations. Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

• Lead and contact management
• Sales automation
• Marketing automation
• Customer service automation
• Analytics and reporting
• Integrations with other Zoho products
• Mobile app

How It Compares to Competitors

Zoho CRM is a comprehensive CRM platform that offers a wide range of features and tools to help businesses manage their customer relationships. It is competitively priced and offers a wide range of integrations with other Zoho products. It is also easy to use and has a mobile app for on-the-go access. Compared to other CRM platforms, Zoho CRM is a great option for businesses of all sizes.

Help & Support

What is Zoho CRM?

Zoho CRM is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes to manage their customer relationships, sales, and marketing activities.

What features does Zoho CRM offer?

Zoho CRM offers a range of features, including contact management, lead management, sales automation, marketing automation, customer support, analytics, and more.

What type of businesses can use Zoho CRM?

Zoho CRM is suitable for businesses of all sizes, from small businesses to large enterprises.

What platforms does Zoho CRM support?

Zoho CRM is available on web, mobile, and desktop platforms, including Windows, Mac, iOS, and Android.

Does Zoho CRM offer a free trial?

Yes, Zoho CRM offers a free 15-day trial for all plans.

Does Zoho CRM offer customer support?

Yes, Zoho CRM offers customer support via phone, email, and live chat.