Why you should consider it
000 customers in 170 countries ActiveCampaign has a 98% customer satisfaction rating ActiveCampaign has been featured in Forbes ActiveCampaign has over 100 and Inc. Magazine Entrepreneur	Freshworks CRM has helped businesses increase their sales revenue by up to 37% Freshworks CRM users have reported a 45% reduction in their sales cycle Sales reps using Freshworks CRM have seen an increase of up to 27% in their sales productivity
What are the benefits?
Affordable Pricing Easy Setup Excellent Support Robust Features	360-Degree Customer View Automated Sales Workflows Intuitive Sales Management Real-Time Sales Insights
Things to look out for
Complexity Costs Integrations Learning Curve Limits Pricey Support	Integration limitations Limited customization options No built-in telephony Pricing may vary
Who is it for?
Bloggers Freelancers Marketing Professionals Non-Profits Small Business Owners	Contact Centre Teams Sales and Marketing Teams
Features

ActiveCampaign

ActiveCampaign: Automation and Email Marketing Platform

ActiveCampaign is an all-in-one automation and email marketing platform designed to help businesses of all sizes create and manage automated customer journeys. It offers a range of features, including email marketing, automation, segmentation, and CRM, to help businesses create personalized customer experiences. ActiveCampaign also provides powerful analytics and reporting tools to help businesses track and measure the success of their campaigns.

Who Should Use ActiveCampaign?

ActiveCampaign is ideal for businesses of all sizes that are looking to create and manage automated customer journeys. It is especially useful for businesses that want to create personalized customer experiences and track and measure the success of their campaigns.

Key Benefits and Features

• Email marketing
• Automation
• Segmentation
• CRM
• Analytics and reporting

How Does ActiveCampaign Compare to Its Competitors?

ActiveCampaign stands out from its competitors by offering a comprehensive suite of features, including email marketing, automation, segmentation, and CRM. It also provides powerful analytics and reporting tools to help businesses track and measure the success of their campaigns. Additionally, ActiveCampaign is easy to use and offers competitive pricing.

Help & Support

What is ActiveCampaign?

ActiveCampaign is an all-in-one marketing platform that helps businesses grow by automating and personalizing their marketing efforts.

What features does ActiveCampaign offer?

ActiveCampaign offers a variety of features, including email marketing, automation, segmentation, CRM, website tracking, and more.

How does ActiveCampaign help businesses?

ActiveCampaign helps businesses grow by automating and personalizing their marketing efforts. It allows businesses to create personalized customer journeys, segment customers, and track website activity to better understand their customers and target them with relevant messages.

What types of businesses use ActiveCampaign?

ActiveCampaign is used by businesses of all sizes, from small businesses to large enterprises. It is used by a variety of industries, including ecommerce, retail, healthcare, education, and more.

How easy is it to use ActiveCampaign?

ActiveCampaign is designed to be easy to use, with a user-friendly interface and intuitive features. It also offers a variety of resources, such as tutorials, webinars, and support, to help users get the most out of the platform.

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Freshsales

Accelerate your revenue with context-driven sales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

Close deals faster with a 360° view of your customers

Get a complete view of your customer’s interactions to deliver personalized experiences. Leverage data to drive revenue.

Improve seller effectiveness by streamlining  your sales process

Have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork.

Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a solution that is easy to implement, and easier to use. Increase adoption, reduce costs, and boost morale.

Focus on the best leads. Generate more opportunities.

Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.

• Use AI-powered Chatbots to chat with visitors in real-time 
• Capture visitor information with customizable Web Forms 
• Understand visitor intent. Track page visits and actions on your site.

Have conversations with context. Shorten your sales cycle.

Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.

• Understand interest and engagement levels with the Activity Timeline
• Focus on the best opportunities with Predictive Contact Scoring
• Communicate seamlessly across channels - Phone, Email, Chat, SMS

Drive deals to closure, faster. Improve sales conversions with AI-powered insights.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue.

• Find the best deals to close with AI-based Deal Insights
• Collaborate across teams in real-time with Slack Integration
• Improve revenue predictability with Dynamic Forecasting

Grow customer value with integrated sales and support.

Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.

• Bring sales and support functionalities together with the Freshdesk Integration
• Understand your customers inside-out with a 360° customer view
• Upsell and cross-sell to your customer base with automated sales campaigns

Help & Support

What is Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is a customer relationship management software designed to help businesses manage their sales processes efficiently. It offers a range of features such as lead management, contact management, deal management, email tracking, and more.

What are the key features of Freshworks CRM Sales Cloud?

Some of the key features of Freshworks CRM Sales Cloud include lead management, contact management, deal management, email tracking, appointment scheduling, call recording, and more.

How does Freshworks CRM Sales Cloud help businesses?

Freshworks CRM Sales Cloud helps businesses streamline their sales processes, manage customer interactions more effectively, and improve their overall sales performance. It provides businesses with a 360-degree view of their customers, enabling them to make data-driven decisions and improve customer engagement.

Can Freshworks CRM Sales Cloud be integrated with other tools?

Yes, Freshworks CRM Sales Cloud can be integrated with a range of third-party tools such as marketing automation software, accounting software, and more. It also offers a range of APIs that allow businesses to build custom integrations.

Is Freshworks CRM Sales Cloud easy to use?

Yes, Freshworks CRM Sales Cloud is designed to be user-friendly and easy to use. It has a simple and intuitive interface, and its features are easy to navigate and use.

What kind of businesses can benefit from Freshworks CRM Sales Cloud?

Freshworks CRM Sales Cloud is suitable for businesses of all sizes and industries, including startups, SMBs, and large enterprises. It is particularly useful for businesses that want to improve their sales processes and customer engagement.

What kind of customer support does Freshworks CRM Sales Cloud offer?

Freshworks CRM Sales Cloud offers a range of customer support options, including email support, phone support, and live chat support. It also has a comprehensive knowledge base and community forum where users can find answers to common questions.

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