Compare Aloware and BirdEye Comparison
Aloware Contact center software for inside sales teams. Turn more leads into deals with Aloware. Find out more Try Aloware	BirdEye Birdeye is an all-in-one customer experience platform that helps businesses improve customer satisfaction, increase sales, and boost online reputation. It offers customer feedback management, customer surveys, online reviews, and reputation management tools. Find out more Try BirdEye
Try Aloware	Try BirdEye

Aloware

Contact center software for inside sales teams. Turn more leads into deals with Aloware.

Aloware handles smart routing and autoresponders to make sure every new lead is attended to. Find customer information and touchpoints in one place for easy reference in calls and other follow-up efforts.

Scrape webpages for contacts and enroll leads to Power Dialer in seconds. Automate voicemail drops, and focus your energy on actual conversations. Leverage text campaigns to get your brand in front of more customers.

Empower your sales team to build longer-lasting customer relationships. Stay on top of every account, and cover all channels with Aloware’s phone system plugged into CRMs like HubSpot, Zoho, Pipedrive, and more.

Best phone system for your CRM Say goodbye to manual logs and data entry. Have a phone system that works in complete sync with your CRM. Nurture your leads with calls and texts built to work natively with HubSpot, Zoho, Pipedrive, and more!
Connect with 200 leads a day Dial a list of leads with one click using a TCPA-compliant Power Dialer. Automatically drop voicemails, skip bad numbers, and use local numbers to increase connection rates by up to 30%.
Harness the power of SMS/MMS Let customers reach you in the channel they prefer and experience up to 90% open rates. Text live with your customers from your computer. Boost engagements with SMS/MMS campaigns perfect for promotions and updates.
Autopilot for lead engagement From autoresponders to lead nurturing campaigns, Aloware has you covered. Add calls and texts to your automated sequences, and design truly omnichannel campaigns that can run for you for weeks to maximize your lists.

BirdEye

Birdeye

Summary

Birdeye is a platform that helps businesses manage their online reputation through customer feedback management, online reviews, social media engagement, and customer surveys.

It is designed to help businesses improve their online presence and attract more customers.

Who should use it?

• Small and medium-sized businesses
• Enterprises
• Local businesses
• Multi-location businesses

Key Benefits and Features

• Online reputation management
• Customer feedback management
• Online reviews management
• Social media engagement
• Customer surveys
• Analytics and reporting
• Automated review requests
• Customizable review pages
• Competitor analysis
• Mobile app

Competitors

Birdeye's main competitors include:

• Reputation.com
• Podium
• Yotpo
• Trustpilot

Compared to its competitors, Birdeye offers a comprehensive suite of tools for managing online reputation and customer feedback.

It also provides a mobile app for on-the-go management and customizable review pages for businesses to showcase their brand.

Additionally, Birdeye offers competitor analysis, which is not available on all platforms.

Help & Support

Does BirdEye offer a free trial?

Yes, BirdEye offers a free trial for businesses to try out their platform before committing to a subscription.

What is BirdEye?

BirdEye is a comprehensive customer experience platform that helps businesses manage their online reputation, customer feedback, and customer interactions across various channels.

What are the key features of BirdEye?

BirdEye offers a range of features including online reputation management, customer feedback management, customer surveys, social media management, business listings management, webchat, and more.

How does BirdEye help businesses improve their online reputation?

BirdEye helps businesses monitor and respond to customer reviews across various platforms, generate more positive reviews, and improve their overall online reputation.

Can BirdEye help businesses improve customer experience?

Yes, BirdEye offers a range of tools to help businesses improve customer experience including customer feedback management, customer surveys, and webchat.

What types of businesses can benefit from using BirdEye?

Any business that wants to improve their online reputation and customer experience can benefit from using BirdEye. BirdEye serves businesses across various industries including healthcare, retail, hospitality, and more.

How does BirdEye help businesses manage their business listings?

BirdEye helps businesses manage their business listings across various platforms such as Google, Yelp, and Facebook to ensure accurate and consistent information is displayed to customers.

Can BirdEye help businesses manage their social media presence?

Yes, BirdEye offers social media management tools to help businesses manage their social media presence, engage with customers, and monitor social media activity.