Birdeye is an all-in-one customer experience platform that helps businesses improve customer satisfaction, increase sales, and boost online reputation. It offers customer feedback management, customer surveys, online reviews, and reputation management tools. Find out more
Birdeye is a platform that helps businesses manage their online reputation through customer feedback management, online reviews, social media engagement, and customer surveys.
It is designed to help businesses improve their online presence and attract more customers.
Who should use it?
Small and medium-sized businesses
Enterprises
Local businesses
Multi-location businesses
Key Benefits and Features
Online reputation management
Customer feedback management
Online reviews management
Social media engagement
Customer surveys
Analytics and reporting
Automated review requests
Customizable review pages
Competitor analysis
Mobile app
Competitors
Birdeye's main competitors include:
Reputation.com
Podium
Yotpo
Trustpilot
Compared to its competitors, Birdeye offers a comprehensive suite of tools for managing online reputation and customer feedback.
It also provides a mobile app for on-the-go management and customizable review pages for businesses to showcase their brand.
Additionally, Birdeye offers competitor analysis, which is not available on all platforms.
Help & Support
Does BirdEye offer a free trial?
Yes, BirdEye offers a free trial for businesses to try out their platform before committing to a subscription.
What is BirdEye?
BirdEye is a comprehensive customer experience platform that helps businesses manage their online reputation, customer feedback, and customer interactions across various channels.
What are the key features of BirdEye?
BirdEye offers a range of features including online reputation management, customer feedback management, customer surveys, social media management, business listings management, webchat, and more.
How does BirdEye help businesses improve their online reputation?
BirdEye helps businesses monitor and respond to customer reviews across various platforms, generate more positive reviews, and improve their overall online reputation.
Can BirdEye help businesses improve customer experience?
Yes, BirdEye offers a range of tools to help businesses improve customer experience including customer feedback management, customer surveys, and webchat.
What types of businesses can benefit from using BirdEye?
Any business that wants to improve their online reputation and customer experience can benefit from using BirdEye. BirdEye serves businesses across various industries including healthcare, retail, hospitality, and more.
How does BirdEye help businesses manage their business listings?
BirdEye helps businesses manage their business listings across various platforms such as Google, Yelp, and Facebook to ensure accurate and consistent information is displayed to customers.
Can BirdEye help businesses manage their social media presence?
Yes, BirdEye offers social media management tools to help businesses manage their social media presence, engage with customers, and monitor social media activity.
NiceJob
NiceJob is an online reputation management platform that helps businesses build their online presence and increase customer loyalty.
It helps businesses get more reviews, manage their online reputation, and promote their business.
It is designed for small to medium-sized businesses, including restaurants, retail stores, service providers, and more.
Who Should Use NiceJob?
NiceJob is designed for small to medium-sized businesses that want to build their online presence and increase customer loyalty.
It is ideal for businesses such as restaurants, retail stores, service providers, and more.
Key Benefits and Features
Get more reviews: NiceJob helps businesses get more reviews from customers, which can help increase their online visibility and reputation.
Manage online reputation: NiceJob helps businesses manage their online reputation by monitoring reviews and responding to customer feedback.
Promote business: NiceJob helps businesses promote their business by creating custom campaigns and sharing reviews on social media.
How Does NiceJob Compare to Competitors?
NiceJob is a comprehensive online reputation management platform that offers a range of features and benefits.
It is more comprehensive than many of its competitors, which may only offer a few features.
Additionally, NiceJob is designed for small to medium-sized businesses, while some of its competitors are designed for larger businesses.
Help & Support
What features does NiceJob offer?
NiceJob offers a suite of features to help businesses get more reviews, referrals, and repeat customers. These features include automated review requests, automated referral requests, automated follow-up emails, and more.
How does NiceJob help businesses?
NiceJob helps businesses get more reviews, referrals, and repeat customers. By automating review and referral requests, businesses can get more reviews and referrals without having to manually reach out to customers. Additionally, NiceJob's automated follow-up emails help businesses stay in touch with customers and increase customer loyalty.
What types of businesses can use NiceJob?
NiceJob is designed to help any business that wants to get more reviews, referrals, and repeat customers. This includes small businesses, large businesses, service-based businesses, product-based businesses, and more.
How easy is it to set up NiceJob?
NiceJob is designed to be easy to set up and use. You can get started in minutes and start seeing results quickly.
What is NiceJob?
NiceJob is a customer success platform that helps businesses get more reviews, referrals, and repeat customers.