BugHerd

Help & Support

What is BugHerd?

BugHerd is a visual feedback tool for websites. It allows users to report bugs and issues directly on a website, and provides a simple way to manage and track those issues.

How does BugHerd work?

BugHerd is a browser extension that allows users to click and highlight any element on a website, and add comments and feedback about that element. The feedback is then sent to a central dashboard where it can be managed and tracked by a team.

What are the benefits of using BugHerd?

BugHerd makes it easy for users to report bugs and issues on a website, and provides a simple way for teams to manage and track those issues. It also allows for collaboration and communication between team members, and provides a visual way to understand and prioritize issues.

What kind of websites can BugHerd be used on?

BugHerd can be used on any website, regardless of the platform or technology used to build it.

Is BugHerd easy to use?

Yes, BugHerd is designed to be easy to use and requires no technical knowledge or training. Users can simply install the browser extension and start reporting issues.

What kind of support does BugHerd offer?

BugHerd offers a range of support options, including email support, a knowledge base, and live chat support during business hours.

Can BugHerd be integrated with other tools?

Yes, BugHerd can be integrated with a range of other tools, including project management tools, issue tracking tools, and chat tools.

Is BugHerd secure?

Yes, BugHerd takes security and privacy seriously. All data is encrypted and stored securely, and BugHerd is compliant with industry standards and regulations.

Filestage

Filestage.io: The Ultimate Online Proofing and Review Platform

Summary

Filestage.io is an online proofing and review platform that allows teams to collaborate on the review and approval of creative content such as videos, images, and documents.

It is an efficient and time-saving tool that streamlines the review process and ensures that all feedback is consolidated in one place.

Who Should Use It?

• Marketing teams
• Creative agencies
• Video production companies
• Graphic designers
• Content creators

Filestage.io is ideal for teams that need to collaborate on creative content and require a streamlined review process.

It is suitable for businesses of all sizes and industries.

Key Benefits and Features

• Efficient and streamlined review process
• Centralised feedback and comments
• Easy-to-use interface
• Customisable workflows
• Real-time notifications and reminders
• Version control and audit trail
• Integration with popular tools such as Dropbox, Google Drive, and Slack
• Secure and GDPR-compliant

Competitors

Filestage.io competes with other online proofing and review platforms such as:

• Wipster
• Hightail
• Frame.io
• ReviewStudio

While these platforms offer similar features, Filestage.io stands out due to its user-friendly interface, customisable workflows, and integration with popular tools.

Help & Support

What is Filestage?

Filestage is a web-based platform that helps businesses to share, review, and approve digital content such as videos, images, and documents in a simple and secure way.

How does Filestage work?

Filestage allows you to upload your digital content, invite your team members or clients to review it, and track their feedback and approvals in real-time. You can also set up custom workflows and automate your review and approval processes.

What types of files can I upload to Filestage?

You can upload a wide range of digital content to Filestage, including videos, images, PDFs, audio files, and more. You can also use Filestage to review and approve website designs, marketing materials, and other types of digital content.

Is Filestage secure?

Yes, Filestage uses state-of-the-art security measures to protect your data. All files are encrypted in transit and at rest, and access to your content is restricted to authorized users only. Filestage is also GDPR compliant.

Can I customize the review and approval workflows in Filestage?

Yes, you can set up custom workflows in Filestage to match your team's review and approval processes. You can define the roles and permissions of each team member, set up approval stages, and automate notifications and reminders.

How does Filestage help with collaboration?

Filestage makes collaboration easy by allowing you to invite team members or clients to review your content and provide feedback. You can also track their comments and approvals in real-time, and use the built-in chat and activity feed to communicate with your team.

Does Filestage integrate with other tools?

Yes, Filestage integrates with a wide range of tools such as Slack, Trello, Asana, and more. You can also use the Filestage API to build custom integrations with your own tools and systems.

What kind of customer support does Filestage offer?

Filestage offers a range of customer support options, including email support, a knowledge base, and video tutorials. You can also schedule a demo or training session with the Filestage team.