Why you should consider it
CapsuleCRM has a 98% customer satisfaction rating CapsuleCRM has been featured in the Wall Street Journal, Forbes, and The Guardian CapsuleCRM has over 200,000 users in over 100 countries	Hotjar has been featured in Forbes, Entrepreneur, and Inc. Magazine Hotjar has been used by over 100,000 websites Hotjar has over 8 million users worldwide
What are the benefits?
Customizable Easy Setup Secure Storage User Friendly	Detailed Insights Easy Setup Real-Time Data User Friendly
Things to look out for
Costs Integrations Security Support	Costly Pricing Data Accuracy Data Privacy Data Security
Who is it for?
Contact Centre Teams Customer Service Managers Customer Support Teams Sales and Marketing Teams Sales Managers Sales Representatives	Bloggers Freelancers Marketing Professionals Product Managers Small Business Owners UX Designers Web Designers
Features

Capsule

Build stronger customer relationships, make more sales and save time.

Help & Support

What is Capsule CRM?

Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.

What is Capsule CRM?

Capsule CRM is a cloud-based customer relationship management (CRM) system designed to help small businesses manage their contacts, sales pipeline, and tasks.

What features does Capsule CRM offer?

Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.

How secure is Capsule CRM?

Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).

What features does Capsule CRM offer?

Capsule CRM offers a range of features including contact management, sales pipeline tracking, task management, email integration, and more.

Does Capsule CRM offer mobile apps?

Yes, Capsule CRM offers mobile apps for both iOS and Android devices.

How secure is Capsule CRM?

Capsule CRM is built on a secure, cloud-based platform and is compliant with the EU-U.S. Privacy Shield Framework and the General Data Protection Regulation (GDPR).

Does Capsule CRM integrate with other software?

Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.

Does Capsule CRM offer mobile apps?

Yes, Capsule CRM offers mobile apps for both iOS and Android devices.

Does Capsule CRM offer customer support?

Yes, Capsule CRM offers customer support via email and phone.

Does Capsule CRM integrate with other software?

Yes, Capsule CRM integrates with a range of third-party software including Google Apps, Office 365, Zapier, and more.

Does Capsule CRM offer customer support?

Yes, Capsule CRM offers customer support via email and phone.

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Hotjar

Hotjar: A Comprehensive Overview

Hotjar is an all-in-one analytics and feedback platform that helps businesses understand their website visitors and customers better. It provides a suite of tools that allow users to collect data from their website and mobile app, analyze it, and gain insights to improve their user experience. Hotjar is designed for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

• Heatmaps: Visualize user behavior on your website or app by tracking clicks, taps, and mouse movements.
• Recordings: Watch recordings of real user sessions to understand how visitors interact with your website or app.
• Form Analysis: Analyze form submissions to identify areas of improvement.
• Surveys: Create surveys to collect feedback from your users.
• Polls: Ask questions to your users to gain insights into their needs and preferences.
• Funnels: Track user behavior across multiple pages to identify drop-off points.
• Incoming Feedback: Collect feedback from users directly on your website or app.

Who Should Use Hotjar?

Hotjar is designed for businesses of all sizes, from small startups to large enterprises. It is ideal for businesses that want to understand their users better and improve their user experience. Hotjar can be used by product managers, marketers, UX designers, and developers to gain insights into user behavior and identify areas of improvement.

How Does Hotjar Compare to Its Competitors?

Hotjar is a comprehensive analytics and feedback platform that offers a suite of tools to help businesses understand their users better. It is similar to other analytics and feedback platforms such as Google Analytics, Mixpanel, and Qualaroo, but it offers more features and is more user-friendly. Hotjar is also more affordable than its competitors, making it a great choice for businesses of all sizes.

Help & Support

What browsers does Hotjar support?

Hotjar supports all modern browsers, including Chrome, Firefox, Safari, and Edge.

Does Hotjar work on mobile devices?

Yes, Hotjar works on both desktop and mobile devices.

Does Hotjar offer a free trial?

Yes, Hotjar offers a 14-day free trial for all plans.

What is Hotjar?

Hotjar is a powerful tool that reveals the online behavior and voice of your users. Through analysis of both your website's traffic and feedback you collect directly from users, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance.

What features does Hotjar offer?

Hotjar offers a range of features to help you understand your users better. These include Heatmaps, Recordings, Funnels, Forms, Surveys, Recruiters, and Insights.

How does Hotjar work?

Hotjar works by tracking user behavior on your website. It records user clicks, taps, and mouse movements, as well as how far down the page they scroll. It also collects feedback from users through surveys, polls, and forms. All of this data is then analyzed to give you insights into how to improve your website's user experience.

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